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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
October 05, 2022
Since my car is how I go everywhere, I am not right when my car is not right. Oscar got my car checked, repaired, and ready to go quickly. I can tell that he cares about me as a person, and I appreciate th my car is not right. Oscar got my car checked, repaired, and ready to go quickly. I can tell that he cares about me as a person, and I appreciate this. More
by Tburns3
Verified CustomerEmployees Worked With
October 05, 2022
It was a pleasure working with Neil. He kept me up to date, was honest and professional. He kept me up to date, was honest and professional. More
by Pinnockk
Employees Worked With
October 05, 2022
I want to first of all Thank the Most High for blessing me and directing me to Jim Ellis Toyota, McDonough, Georgia and the assistance of the most qualified, coolest, calm, experienced Salesperson, Erroll me and directing me to Jim Ellis Toyota, McDonough, Georgia and the assistance of the most qualified, coolest, calm, experienced Salesperson, Erroll McKnight. From start to finish, the car buying experience was hassle free, no Stress, and no worries. I’ve had nothing but great experiences with this dealership. Erroll McKnight handled the process exceptionally. I am looking forward to sending Erroll future customers. Thanks Again! I give Erroll a Customer Service score of 100! More
by msterig
Employees Worked With
Erroll McKnight
October 05, 2022
Very long wait for the car to be service and window tint Took 3:30hrs for service tint Took 3:30hrs for service More
by parveezahmed2019
Employees Worked With
October 05, 2022
Got my oil changed in under an hour . Katie my service advisor was very professional in handling this service for me. I will come back 4:my next service.. Ty. Katie my service advisor was very professional in handling this service for me. I will come back 4:my next service.. Ty. More
by JEFFREYABAILEY
Employees Worked With
Katie Kerce service
October 04, 2022
They worked with me to find the best financing and best deal possible all the staff were friendly and very helpful in my shopping experience. Not pushy or overbearing. deal possible all the staff were friendly and very helpful in my shopping experience. Not pushy or overbearing. More
by shapiro552
October 04, 2022
Quick, easy, they know what they're doing. Good customer service as soon as I drove up. Good customer service as soon as I drove up. More
by Jacob Caldwell
Employees Worked With
October 04, 2022
The service tech is so pleasant and efficient on their job. From you enter service is impeccable, they let you feel like family. job. From you enter service is impeccable, they let you feel like family. More
by Chinkerene
