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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
September 23, 2022
David Washington was very helpful, he made sure to find a vehicle exactly what I wanted and made sure that my expectations were met. He went over and beyond and made sure that I wouldn’t leave without a vehi vehicle exactly what I wanted and made sure that my expectations were met. He went over and beyond and made sure that I wouldn’t leave without a vehicle. He made my trade in experience amazing. Thanks. More
by Gimeka
Employees Worked With
September 23, 2022
I am happy to be able to be confident I’m the work you do! It is very good to have trust. do! It is very good to have trust. More
by DONSCHONZEIT
Verified CustomerSeptember 23, 2022
September 23, 2022
Easy to schedule! Timely completion of the work required! Great quality work and thorough communication! Timely completion of the work required! Great quality work and thorough communication! More
by JWHITE3RD
September 23, 2022
Carlos Diaz was very helpful and accommodating. Never felt pressured and I highly recommend getting a car from here and ask for Carlos. Never felt pressured and I highly recommend getting a car from here and ask for Carlos. More
by JD
September 23, 2022
Always a great experience very good customer service and they always get me in and out fast they always get me in and out fast More
by yomaowens1973
Employees Worked With
September 23, 2022
Reid is an awesome customer service advisor and was very helpful with what was needed for my car. helpful with what was needed for my car. More
by SWJONES1906
Employees Worked With
September 23, 2022
Jim Ellis Toyota of McDonough provides such excellent customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis Toyota! More
by TAMMCDOWELL
Employees Worked With
Patricia Silverstein
September 23, 2022
Thank ali and leon for your wonderful service and helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis More
by berylr48
