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Jim Ellis Toyota of McDonough
McDonough, GA
8,668 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
September 19, 2022
Mr Hudson was the best. He was so patient and professional. I didn’t feel compelled to purchase and he calmed my anxiety. I am referring him to all of my friends and family. He was so patient and professional. I didn’t feel compelled to purchase and he calmed my anxiety. I am referring him to all of my friends and family. More
by SM
September 18, 2022
The sales person Brain exhibited professionalism in his job.He was cautious and knew his stuff. His immediate boss Kevin was great as well. I will recommend both of any time any day! job.He was cautious and knew his stuff. His immediate boss Kevin was great as well. I will recommend both of any time any day! More
by KATEROTIMISAMUEL
Verified CustomerSeptember 18, 2022
Service department was able to see me at my scheduled appointment time which is very important to me. appointment time which is very important to me. More
by SOIVREAL
September 18, 2022
Great service fast and efficient and they gave me a good rate on my car it could’ve been better and my opinion but it was some what a fair rate. I wish I could’ve traded out my car with an SUV with the deal rate on my car it could’ve been better and my opinion but it was some what a fair rate. I wish I could’ve traded out my car with an SUV with the dealership the day of my visit. Maybe next time! More
by BRITTANY
Employees Worked With
Susan Crawford
September 17, 2022
Great dealership, professional people. The appraisal process for my trade in was touch and go for a sec but it all worked out Rose is the best! Very knowledgeable and took great care of me The appraisal process for my trade in was touch and go for a sec but it all worked out Rose is the best! Very knowledgeable and took great care of me. Always returned calls, always professional, and so easy to work and communicate with. I appreciated Michael for answering all my questions and going the extra mile to make sure I understood everything More
by MW
September 17, 2022
Great Customer service. I couldn’t get a better customer service than that. Keep it up!👍🏻 I couldn’t get a better customer service than that. Keep it up!👍🏻 More
by patriciajg01
September 17, 2022
Thanks so much. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. More
by Teddy bear
Employees Worked With
Patricia Silverstein
September 17, 2022
Jim Ellis Toyota did an amazing job with my vehicle when another dealer would not. The customer service was A+ and they made sure I was aware of everything and did their best with servicing me. This is now another dealer would not. The customer service was A+ and they made sure I was aware of everything and did their best with servicing me. This is now my permanent home for servicing my car. More
by Emanuel Montford
September 16, 2022
Appt 1-2 wks out for maintance is not good. Luckly there was a cancelation! Luckly there was a cancelation! More
by treypapa88
Employees Worked With
