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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
September 10, 2022
Service was fast and everyone was professional, helpful and knowledgeable. Would recommend to everyone to have their vehicles worked on here and knowledgeable. Would recommend to everyone to have their vehicles worked on here More
by CAPPS_SHERRY
Verified CustomerEmployees Worked With
September 10, 2022
Friendly staff to work with and I feel like I got a good deal and I really like my new vehicle. deal and I really like my new vehicle. More
by SHIRLATL3
Employees Worked With
September 09, 2022
I had a wonderful experience at Jim Ellis. Staff was genuinely nice. My sales Rep Rose was simply awesome from beginning to the end. She made sure I was satisfied with my purchase and some eve Staff was genuinely nice. My sales Rep Rose was simply awesome from beginning to the end. She made sure I was satisfied with my purchase and some even helped me hook my phone up before leaving. I look forward to do future business there. It was all just amazing. More
by Acmitchell90
September 09, 2022
It was an excellent experience and service was very good. i would love to recommend my friend and family i would love to recommend my friend and family More
by 42bpstation
Employees Worked With
September 09, 2022
Dan un buen servicio y son muy eficientes yo los recomiendo a todos por su servicio recomiendo a todos por su servicio More
by felix Alvarenga
Employees Worked With
September 09, 2022
Jim Ellis gave good service for oil change, tinted windows, they do not do car wash like Lexus windows, they do not do car wash like Lexus More
by donmap
September 09, 2022
The team was great and they anticipated all of my needs. Ray and Oscar were the best! Ray and Oscar were the best! More
by jamesnangelia
September 08, 2022
Inquired about upgrading my vehicle today! Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledge Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledgeable about the cars and questions I had about financing! More
by Laken McGee
Employees Worked With
September 08, 2022
Your techs should check the car to be sure of safety for customers to drive! customers to drive! More
by TRACEYRDG
