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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,622 reviews

September 03, 2022

I have bought three new cars from them within a 7-year period. I live down the street from another Toyota dealership, however I literally drive almost an hour from Douglas county to come here. The commute More

by PABLO321US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Pablo321us! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

September 03, 2022

The staff members were very polite and time efficient. Easy to work with and very friendly. More

by HELENLUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Helenlunt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 03, 2022

Excellent service, no complaints at all! Thank you Javon Harris for setting up my connected service! More

by Odalys.angeles20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Odalys.angeles20, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

September 03, 2022

Great experience. I am considering purchasing another car from this dealership and working with Mr. Walker made everything easy! More

by jaimebelk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Jaimebelk, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

Everyone was pleasant and helpful. The service was done in a timely manner. Kate, the service advisor kept me informed on how long it would take More

by dnl_cynth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dnl_cynth! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 03, 2022

Reid is my go to service guy. He always gets me in and out without fail and doesn't pressure me by upselling. More

by pilcherelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Pilcherelectric! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 02, 2022

This is the 5th car bought with Leon Poole. He LISTENS and goes above and beyond our expectations every time! He’s straight forward and makes the car buying process easy and stress free. Can’t More

by Elise D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Elise D! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

September 02, 2022

Great service and no hassle in buying and selling. Would always recommend this dealership, it is my go to at all times. More

by violetbnvb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Violetbnvb, thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.

September 02, 2022

Great service - wait time was less than projected for required services. Location is easy to access. Service personnel were friendly and helpful. More

by gigi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gigi7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 02, 2022

I'm very pleased got me what I wanted. Brian Ogoo is the dude to see!! More

by dhardin01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Dhardin01, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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