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Jim Ellis Toyota of McDonough
McDonough, GA
8,762 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,762 reviews
October 03, 2022
My views on this dealership have never been positive until now. They got me in and out in a timely fashion and went above and beyond. until now. They got me in and out in a timely fashion and went above and beyond. More
by PLATINUMPROROOFING
Verified CustomerEmployees Worked With
October 03, 2022
Great place to have your care serviced it was fast and professional. Thanks for a great job. Cynthia professional. Thanks for a great job. Cynthia More
by Cwash54
Employees Worked With
October 03, 2022
I don’t have fifteen words. Service is great I couldn’t ask for a better dealership Service is great I couldn’t ask for a better dealership More
by Angela
October 02, 2022
Vert good professional service. Neil Williams knows how to treat customers with courtesy and answer their questions and concerns. The other staff are friendly and you are greeted Neil Williams knows how to treat customers with courtesy and answer their questions and concerns. The other staff are friendly and you are greeted with individual attention. This was the best attention I have received at any car dealership when purchasing a vehicle. Thanks y'all. More
by Don
October 02, 2022
They was so helpful and have a great personalities! Customer service is is A1! Thank you so much for all you guys help and laughs! Customer service is is A1! Thank you so much for all you guys help and laughs! More
by NaTorian Hayes
October 02, 2022
Great service, got right to the problem as stated. Smelt burning oil. Still smell a little but I was told they found a plastic bag that got stuck. They had to scratch the rest of the plastic off. Smelt burning oil. Still smell a little but I was told they found a plastic bag that got stuck. They had to scratch the rest of the plastic off. More
by aliciamccrae
Employees Worked With
David Ray
October 01, 2022
Worked with Sara been following up with me for the last three months customer report was excellent got in took care and left look forward to working with her again. three months customer report was excellent got in took care and left look forward to working with her again. More
by Jordanchilds67
Employees Worked With
Saarahi Ruiz
October 01, 2022
Gracias por atendernos de la mejor manera salí muy satisfecho de la tienda gracias nuevamenfe satisfecho de la tienda gracias nuevamenfe More
by fmfc2306
Employees Worked With
October 01, 2022
Very Good service and everyone is very friendly. Wait time is getting better over all good Wait time is getting better over all good More
by mayadileni506
Employees Worked With
