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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

September 13, 2022

Could not have met at better group of associates in the service department. Best dealer I've ever worked with. It was an emergency for us and you guys pulled us through. More

by asuper.metropolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Asuper.metropolis! Thanks again for your business! Take care!

September 13, 2022

The dealership was able to squeeze me in for an appointment and care for my immediate service need without the pressure of hassling me into additional services. More

by AISHA.HODO76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aisha.hodo76! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

Great customer service! Was immediately greeted and directed to a clean spacious waiting area. Very efficient service. More

by andreawariner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria steinetz
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Andreawariner1! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 13, 2022

I always get the best service and great smiles with efficiency as well and that’s why I continue to come back year after year upgrade after upgrade and I give xxxxxxto the infamous Oscar in service! He More

by MARYKATHRYNSTEPHENS1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Marykathrynstephens1958! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

This dealer ship is very professional, explains everything,friendly, answers your questions, and make sure that you have all the information that you needs when buying a car. More

by sharn_jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Sharn_jarvis, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

Good service and courteous staff who explained what was needing to be done and what that was. More

by AVONABC1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Avonabc1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

The team was knowledgeable and helpful from beginning to end. I enjoyed working with them. More

by GEMINIPRINCESS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Geminiprincess3, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 12, 2022

David was very helpful and friendly. He answered all questions and was extremely knowledgeable. He made us feel very valued. More

by Chelsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

I literally drive 45 minutes to an hour for my regular service and maintenance. I have bought three vehicles from this dealership and have never been disappointed. Reid The service team are amazing! More

by PABLO321US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Pablo321us! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 12, 2022

They had the car that no one else had. Despite the long buying process, Ahmad made the experience a pleasure and he made sure everything was done. More

by Kam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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