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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,762 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, ...
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Today: 7:30 AM - 7:00 PM Closed Now
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,762 reviews

September 23, 2022

Carlos Diaz was very helpful and accommodating. Never felt pressured and I highly recommend getting a car from here and ask for Carlos. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Jd, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 23, 2022

Always a great experience very good customer service and they always get me in and out fast More

by yomaowens1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Yomaowens1973! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 23, 2022

Reid is an awesome customer service advisor and was very helpful with what was needed for my car. More

by SWJONES1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Swjones1906! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 23, 2022

Not enough associates to check in customers. Waited over 25 min to be checked in. More

by KOMINSKIH2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
None of the people listed
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Kominskih2, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 746-9374 to discuss this further.

September 23, 2022

Jim Ellis Toyota of McDonough provides such excellent customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis More

by TAMMCDOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tammcdowell! Thanks again for your business! Take care!

September 23, 2022

Thank ali and leon for your wonderful service and helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis More

by berylr48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

The staff is very polite and well informed about their vehicles.They work very hard to make your buying experience comfortable. More

by berylr48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Berylr48! Thanks again for your business! Take care!

September 22, 2022

Ried, is the best you could ask for. Give that man a raised right now. More

by lockdwn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lockdwn98! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 22, 2022

Excellent, painless process! This is my second trade in with them and I am grateful! More

by VMONMCK5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Vmonmck5, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 22, 2022

The staff is great! ! They get you in and out before the time quoted! That had been my experience. They took me with out an appointment ! More

by thrbk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Thrbk7, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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