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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,603 reviews

April 02, 2025

Great to work with, Joshua Orellona did a fantastic job . Smooth transaction without hassle and worries More

by scmplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Orellona
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Apr 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're so glad to hear that Joshua Orellana made your car-buying experience smooth and hassle-free. Your satisfaction is our priority, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to assisting you again in the future!

April 02, 2025

Jeremaine was nice and he helped me with my new Toyota Camry. I would recommend 100% go see him More

by Lisetterivera976
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're so happy to hear that Jeremaine helped you with your new Toyota Camry. Your recommendation means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough! Enjoy your new ride! 🚗✨

April 02, 2025

Katlyn was extremely helpful with out of state title and tags. She communicated consistently and made the experience simple and pain free! I received my tags in record time from across the country. More

by MDP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katlyn Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Orellana
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Apr 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're so glad to hear that Katlyn made the process of handling your out-of-state title and tags smooth and efficient. We pride ourselves on excellent communication and customer service, and we're thrilled that she made your experience pain-free. Thank you for choosing Jim Ellis Toyota of McDonough!

April 01, 2025

Neil took his time to explain everything and provided options when my main choice didn’t align. Very courteous and punctual. He’s definitely a Pro. Thank you! More

by Ms. T Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're so glad to hear that Neil took the time to explain everything and offered great options to meet your needs. His professionalism and attention to detail are what we strive for at Jim Ellis Toyota of McDonough. We truly appreciate your feedback and are happy to have had the chance to assist you!

March 31, 2025

Great customer service all around. Dealership itself was clean accommodating and a comfortable place to be More

by paulminsukyang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with our customer service and that our dealership provided a comfortable and accommodating environment. We strive to make every visit enjoyable, and we truly appreciate your support!

March 27, 2025

Quick responses! Super informative and accommodating. A pleasure to work with and made purchasing a car a pleasant and easy experience. More

by suzthurmond
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rollins
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Mar 29, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We're glad to hear you had a smooth and pleasant car-buying experience with us. If you ever need anything, we're here to help! 🚗😊 #JimEllisToyotaOfMcDonough

March 26, 2025

The dealership was clean and had an open concept. There were various amenities available to me. More

by sue1073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your review! We're glad you enjoyed our clean and open dealership, as well as the available amenities. We strive to create a comfortable and welcoming environment for our customers. We appreciate your feedback and look forward to seeing you again! 🚗✨

March 24, 2025

I am thankful, grateful, and blessed to be able to purchase the car of my desire at the price of my desire!! Thank you Mr. Leon Poole for being an excellent sales person!!! More

by Shae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Jim Ellis Toyota of McDonough responded

Congratulations on your new car! 🎉🚗 We're so happy to hear that Leon helped make your car-buying experience a great one. Wishing you many happy miles ahead! Thank you for choosing Jim Ellis Toyota of McDonough! #Thankful #Blessed #JimEllisToyotaOfMcDonough

March 22, 2025

My experience with Jim Ellis Toyota was above and beyond a 5 star rating! They expedited the process and kept me very comfortable in the process! My sales person Alexandria was amazing. She got me in the ca More

by Bluenoteaussies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Bluenoteaussies responded

Thank you guys for a great experience

March 22, 2025

Alexandria did an outstanding job getting me in the truck of my dreams ! I just sat back and enjoyed a latte while she took care of everything!I Loved working with Alex she made me feel very comfortable . A More

by Bluenoteaussies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Alexandria made your truck-buying process so smooth and enjoyable. It’s great to know she provided excellent service and worked hard to get you the best deal. Congratulations on your new Tundra! We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough. Enjoy your new ride! 🚗🎉

Mar 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Alexandria made your truck-buying process so smooth and enjoyable. It’s great to know she provided excellent service and worked hard to get you the best deal. Congratulations on your new Tundra! We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough. Enjoy your new ride! 🚗🎉

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