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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,603 reviews

April 23, 2021

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by DSR403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

April 23, 2021

Very helpful and quick to respond. He was able to work with us on prices and times to meet. Very nice and polite. Would recommend. More

by Teaganup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Teaganup! Thanks again for your business! Take care!

April 23, 2021

The service was very good,very nice helpful and knowledgeable sale's person.He really made me feel as good even took the extra time to make sure I was getting the right vehicle for who I was buying More

by leedewayne66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran West
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Leedewayne66, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2021

Service was great and swift. I did have to wait awhile despite having an appt. scheduled but it was fine. It was a busy day, so I know it happens. My car was done in no time so it made up for the time I i More

by Christinarking79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 22, 2021

I always except and you always deliver exceptional service. Very pleasant and courteous staff. No courtesy vehicle available but they offered a courtesy shuttle ride. More

by monalisa196057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

Monalisa196057, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 22, 2021

Oscar was wonderful, made us laugh, got us a lyft so we didn't have to wait around while our car was being fixed and was very knowledgeable. The team fixed my problem quickly and I couldn't even tell they More

by sdnanna35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sdnanna35! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 22, 2021

Cecilia provided excellent customer service from start to finish. She explained everything and was very knowledgeable. She also offered to update my information after I told her I had recently moved. I ap More

by shemesaplatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shemesaplatt! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 21, 2021

great service every time i come. minimal wait.Not sure my service adviser is listed below. I have worded with Dana before she was great, and Oscar got the Job done once More

by Blounth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure his name, think he was somewhat new to the dept. not pictured., Dana Hull
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Blounth, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2021

Hudson was awesome! Very good service and my wife and I had a great experience working with him. If you go to Jim Ellis Toyota in McDonough, ask for Hudson. More

by dwomack
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Dwomack, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2021

My experience at Toyota of McDonough was great I worked with Hudson he got me in and out and work me a great deal with low credit More

by Yetta85
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Yetta85! Thanks again for your business! Take care!

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