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Jim Ellis Toyota of McDonough
McDonough, GA
8,605 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,605 reviews
Verified Customer
April 14, 2021
Very friendly, outstanding service, I was very impressed Very friendly, outstanding service, I was very impressed and satisfied. Will continue to return. And wasn’t a long wait time. Thank you so much for y Very friendly, outstanding service, I was very impressed and satisfied. Will continue to return. And wasn’t a long wait time. Thank you so much for your kindness More
by AARONELDERS60
Employees Worked With
April 14, 2021
Muchísimas gracias Miguel Pérez yo nunca una experiencia tan agradable comprando un carro eres muy profesional y amigable la próxima vez que compre otro carro por seguro te vengo a ver la próxima! tan agradable comprando un carro eres muy profesional y amigable la próxima vez que compre otro carro por seguro te vengo a ver la próxima! More
by Michaelnericz
April 14, 2021
Leon, Lacy, Randy......I can't say enough about them !! They went above and beyond to make me happy and make a great deal for me !! They went above and beyond to make me happy and make a great deal for me !! More
by jenackerson
April 13, 2021
The wait for the diagnostic test was too long. We waited 3 hours for 1 diagnostic test and actually was charged $20 more. And was told to come back the next day for 2 more diagnostic tests and would be char 3 hours for 1 diagnostic test and actually was charged $20 more. And was told to come back the next day for 2 more diagnostic tests and would be charged again. Unacceptable so we cancelled for the next day. More
by denisemathis60
Employees Worked With
Cecilia
April 13, 2021
Alex handled business very well and made sure I had the perfect car for my price point. He had good vibes and had a friendly community. perfect car for my price point. He had good vibes and had a friendly community. More
by henrysama58
Employees Worked With
April 13, 2021
I am so thankful with Marquis Rountree and Miguel Pérez for their help and everything they did for me to get my Toyota Corolla SE 2021. for their help and everything they did for me to get my Toyota Corolla SE 2021. More
by jeanelysmarie14
Employees Worked With
Marquis Rountree, Miguel Perez, Myles Payne
April 13, 2021
Excellent customer service! I walked in without an appointment, and the Service Rep. was able to fit me in! I will definitely return here for my Toyota service. appointment, and the Service Rep. was able to fit me in! I will definitely return here for my Toyota service. More
by Axis404
Employees Worked With
Meagan Thackston
April 13, 2021
It was nice and space out very relaxing and they explained everything and thank me for keeping a lady company after they had to do something else to her car she wanted explained everything and thank me for keeping a lady company after they had to do something else to her car she wanted More
by Rita Cross
Employees Worked With
Meagan Thackston
April 13, 2021
Reed is awesome along with Megan the technician who work there are so so and the customer service needs to improve other than the dealership is okay. there are so so and the customer service needs to improve other than the dealership is okay. More
by PATRICKWILSON94
