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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,605 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,605 reviews

April 10, 2021

Gracias Miguel por toda tu ayuda ayudando a mi y mi esposo conssguir este nuevo Camry con todos estos beneficios de por vida como aceite More

by Dulcebasora
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
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April 10, 2021

Gracias Miguel por toda la ayuda consiguiendo el carro que buscaba con todos los beneficios de por vida como aceite gratis y garantía de por vida. More

by gliriano2513
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
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Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Gliriano2513, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2021

Leon our salesperson did everything he could to make our purchase a great experience. Spend extra effort to get us exactly what we wanted. Thanks to everyone at Jim Ellis Toyota More

by P.carreker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, P.carreker! We hope to see you soon!

April 09, 2021

Oscar was right on time with service and wait time. He called me to let me know to bring my vehicle in for the recall. Awesome customer service! More

by JAKECRAFT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Jakecraft1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 09, 2021

Service was fast and on time. Oscar was amazing and on point. You really need to keep him around. Only complaint, coffee bar never opened during my time there. More

by HARLEY2012BDB
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

April 09, 2021

Javon was a great sales person!! We caught him yesterday at close and came back this morning. He was very personable and knowledgeable and friendly and very patient. Give My dude a raise lol More

by Jilleanalane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Jilleanalane! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

April 09, 2021

Ames did a great job putting me into my 2021 Rav 4. Efficient, knowledgeable and easy to work with. Thank you JaVon Harris for doing my connections service’s. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Dan, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2021

Miguel was such a pleasure to work with! He helped me get my dream car and went above and beyond. I added the XP package and he had everything done and ready for me to go at pick up. You won’t regret going t More

by Jennifer.calhoun524
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
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Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jennifer.calhoun524! Thanks again for the positive feedback, and we hope that you have a great day!

April 09, 2021

Jeff was an awesome salesman very honest, funny, personable!! He was amazing with my boys!!! Very quick and efficient I am definitely coming back and sending all my referrals his way!!! More

by anngebee2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
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Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Anngebee2002! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We hope to see you soon!

April 09, 2021

AHMAD was the Best Salesman and did his best to make me comfortable and make my experience the best it could be. Thank you Javon Harris for doing my connected services. More

by Karenblack678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Karenblack678, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

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