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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
7,805 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,805 reviews

December 04, 2019

4RUNNER 2020 Mr Fazal is really great person it was really nice working with him with my new purchase 4Runner 2020 limited edition I will always prefer him from no More

by SUJAL0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fazal Sher
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

December 04, 2019

Simple oil change A simple oil change that remained simple. No surprises: oil was changed, fluids topped off, and tires inflated to correct air pressure. Happy for a More

by cerulean65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

I Love My Vehicle Neil was awesome! He worked long and hard to get me in the truck I wanted. He gave good advice and didnt pressure me when it came to making decisions. More

by LEANNECAPPUCCINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

December 04, 2019

Great Service I would like to thank Jim Ellis for having great quality service and great customer service you can’t bet no where. I would recommend Jim Ellis TOYOTA More

by mims8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erma , Misty Powers, Tim Hackney, Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 03, 2019

Very Pleased No pressure, Very knowledgeable Staff were very polite and respectful. Felt like I was family. . Showed were the coffee pot was and was told to help m More

by tei105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Fry, Gerald Hopkins, Tim Hackney
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to assist you with your vehicle purchase. If you need anything in the future please reach out.

December 03, 2019

Excellent Customer Service I went to Toyota in McDonough, GA wanting a used 2015 Rav 4. I really did not expect yo leave with anything except the little Scion that I drove in th More

by paulawalter54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager Greg, Fazal Sher, Daniel Feliciano
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

December 03, 2019

In and Out Service was great in and out no issues. had Camry oil changed and 20,000 mile checkup done. Waiting area great coffee great and Service team best in More

by hk1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 03, 2019

Leon Poole at Jim Ellis Toyota gave outstanding customer service and I felt as if I knew him forever. Thank you for making my car buying experience a wonderful one and taking the stress out of purchasin More

by KathyP
Recommend Dealer
Yes
Employees Worked With
Leon M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! It was my pleasure to assist you with the purchase of your vehicle. Please let me know if I can assist you in the future.

December 03, 2019

Great experience here I used Sam's true car discount and there was no drama nor complication in the experience. Everyone worked to make the deal happen and that included a More

by Stephenjbove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keira, Jeremy Richardson, Tim Hackney
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

December 02, 2019

Awesome experience I had a wonderful and pleasant experience.Caswell Walker was an excellent agent who took me through the basis and to get me a good deal. More

by carlingtonbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hackney, Caswell Walker
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

I just want to take the time out to say thank you for the wonderful review that you gave me. Behalf of the Jim Ellis family we all want to say Happy Holiday to you an your family.

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