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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
7,812 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,814 reviews

December 01, 2019

Always great service! Reid is the best! My husband and I both drive Toyota’s. Reid is exceptional and we ask for him by name. He knows his stuff and that’s saying something More

by sandee.harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

It is my goal to provide great customer service. I am glad to hear you were pleased with your visit. I do appreciate your feedback and look forward to seeing you soon.

December 01, 2019

Great Service Raymond is always great! He is very nice and helpful. the wait time was as expected and he kept me up to date during the whole visit. More

by Ehall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

November 30, 2019

good service I enjoyed my visit to Jim Ellis Toyota and I know you will too. The service was good and I will recommend this location to my friends. More

by 2127osmosis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 30, 2019

Great Service Amanda was great! She advised on what we needed now vs. what we needed later. The services was promised in 2 hours and Amanda contacted us before then More

by olabodeoginni83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 30, 2019

Maintenance Reid was very nice, took time to explain everything, and gave me a good price. No complaints. I appreciate the snacks and coffee and water. More

by cdkinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

It is my goal to provide great customer service. I am glad to hear you were pleased with your visit. I do appreciate your feedback and look forward to seeing you soon.

November 30, 2019

Leon was great. Very knowledgeable and helpful. And Greg Webster was too. They were an amazing team and answered all of our questions. Best car buying experience to date. More

by arroyod1971
Recommend Dealer
Yes
Employees Worked With
Leon M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! It was my pleasure to assist you with the purchase of your vehicle. Please let me know if I can assist you in the future.

November 30, 2019

Leon Poole and Greg Webster were excellent with responding to my questions and Tim was excellent with the financing piece. Purchased car! Great! Very satisfied. More

by Gwen
Recommend Dealer
Yes
Employees Worked With
Leon M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! It was my pleasure to assist you with the purchase of your vehicle. Please let me know if I can assist you in the future.

November 30, 2019

Pleasure working with Mr Green. Very easy to work with. I highly recommend his services. I wish all salesman could be like him. Thank you for everything More

by quontariohoward1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. I hope you will recommend me to your family and friends! Look forward to seeing you again soon.

November 30, 2019

Excellent Tires Rotated. Raymond always provide excellent service with my vehicle. I never have any problems once my car is service here. I will continue to bri More

by Arif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

November 30, 2019

Service I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoot More

by mercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

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