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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

May 28, 2024

I was impressed with the attention to detail for the automobile I chose. It needed repairs before they would sell it and a paint correction. So far everything is going great. Syn was a delight and act More

by pattyt718
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the close attention we pay to details and that everything went well with your vehicle. It's fantastic to know that Syn was a delight and active throughout the entire process. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 28, 2024

I hate going to car dealerships but I have never had a better experience. Shanya was just amazing and the appraisal process was smooth and fair. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 28, 2024

Shanya has great customer service skills! She made my decision a whole lot easier. Thanks again Shanya! More

by greenzyouth92
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 28, 2024

The dealership was very clean and welcoming. They have a large selection and had very quality cars displayed throughout the dealership. More

by Ana Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're glad to hear that you found our dealership clean and welcoming, and that you were impressed with our large selection of quality cars. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 28, 2024

Dani was kind and charismatic, he helped my girlfriend buy her first car. Would recommend More

by sarechaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Dani was kind and charismatic, and that he helped your girlfriend buy her first car. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

It was good, they told me everything I need to know about my car and more, More

by DEREKJAMES182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erma Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you received informative service about your car from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

She is great made sure everything I ask for was there. She is great employee More

by Feli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Shanya provided excellent service and ensured everything you asked for was taken care of. She truly is a great employee. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

The staff are awesome. They kept me updated on the status of my vehicle. They were pleasant to talk to. More

by shelleybarnes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind feedback! We're glad to hear that our staff provided you with excellent service, keeping you updated on your vehicle's status and being pleasant to talk to. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

Mr. Hudson was very helpful through our car purchase process. He worked with us and got us in the car we love. More

by Abril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Hudson was very helpful throughout your car purchase process and that he worked with you to get you into a car you love. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

Is an excellent place to buy a vehicle from no hassle and trying to make you buy a car from them. More

by shonteld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're delighted to hear that you had a hassle-free experience purchasing a vehicle from us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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