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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,624 reviews

May 19, 2024

Victoria is always pleasant to work with. This is important when spending hundreds of dollars!! More

by Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that Victoria made your experience a pleasant one. We understand how important it is to feel valued, especially when making significant investments. We look forward to serving you again!

May 18, 2024

Jeremaine Hill was excellent and made the experience very easy and explained all things and he did not lie to me. I appreciate him immensely and I would definitely recommend him More

by tekiralatham
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Jeremaine provided you with an excellent car buying experience at Jim Ellis Toyota! Thank you for recognizing his honesty, expertise, and dedication to making your experience easy and transparent. We'll be sure to pass along your kind words to Jeremaine. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

May 18, 2024

Reid is the best! Always insures good communication and efficient service. I know my Toyota is being well taken care of. More

by jkahlirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid! Providing clear communication and efficient service is always our goal, and we're glad to know that your Toyota is in good hands. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 18, 2024

Oscar helped me not Reid but they are both excellent at their job! Jim Ellis Toyota is the best! More

by Leanneoakl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that both Oscar and Reid provided excellent service during your visit. We strive to ensure that every member of our team delivers top-notch service to our valued customers. We appreciate your support and look forward to welcoming you back to Jim Ellis Toyota in the future!

May 18, 2024

Very easy car buying experience Alex was great to work with ! I recommend Jim Ellis Toyota More

by Hootie1982
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Alex made your car buying experience here at Jim Ellis Toyota easy and enjoyable! Thank you for recommending us and for recognizing Alex's great work. We strive to make the car buying process as smooth as possible for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

May 18, 2024

Victoria was very knowledgeable and nice. Handle my problems just fine. I am very grateful. More

by AVONABC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Victoria provided you with knowledgeable and friendly service! Thank you for recognizing her expertise and for sharing your positive experience with us. We're grateful for the opportunity to assist you, and we're here to help with any future needs you may have. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 18, 2024

I appreciate the patience, expertee, and customer service of Mr Joe, I was well taken care of and got what I needed More

by pgithaiga88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Joe provided you with exceptional service and expert guidance here at Jim Ellis Toyota! Thank you for recognizing his patience and dedication to ensuring you got exactly what you needed. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please feel free to reach out. We're here to help!

May 18, 2024

Very nice everyone help could not be more pleased communicating was especially helpful in my search for the right Taco More

by dayday359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that our team here at Jim Ellis Toyota could assist you in finding the perfect Tacoma! Thank you for your kind words and for highlighting our effective communication. We strive to make every step of the car-buying process seamless and enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

May 18, 2024

If I had removed everything from car we wouldn't have found cause for visit. More

by bnh2715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We appreciate your feedback. It sounds like you're mentioning that if certain items hadn't been left in the car, the reason for your visit might not have been apparent. We apologize if there was any confusion or inconvenience during your visit. Your satisfaction is important to us, and we'll use your feedback to improve our services. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your support and hope to exceed your expectations in the future!

May 18, 2024

This location appears to have a wonderful staff. They are very engaging with the vehicle owner.. More

by SBL0853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a wonderful experience with our staff here at Jim Ellis Toyota! Thank you for your kind words and for highlighting their engaging and attentive service. Customer satisfaction is our top priority, and we're delighted that our team could make your visit enjoyable. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

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