Jim Ellis Toyota of McDonough

360 deree service Ok let me be totally brutally and conpletely honest with you I would never expect anything short of the very best from this particular dealership Ok let me be totally brutally and conpletely honest with you I would never expect anything short of the very best from this particular dealership More

Wonderful I give Leon a five-star rating for his detailed information about my Highlander. He answered all of my questions, was enthusiastic, and honest. We l I give Leon a five-star rating for his detailed information about my Highlander. He answered all of my questions, was enthusiastic, and honest. We looked at the car one night and went back the next day to purchase it. I have called Leon twice since then on his cell phone and he has helped with both requests. Thanks Leon for the first-class treatment. More

Efficient. No pressure. I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. C I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. Car was finished a little longer then expected. Still okay with that. More

Very good service , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember More

STAFF IN SERVICE DEPT BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THING BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THINGS ABOUT MY CAR THAT I DON'T UNDERSTAND. ALWAYS PATIENT. HE NEVER WASTE YOUR TIME. IF IT TAKES A COUPLE OF MINUTES AND HE CAN FIX IT HE DOES. MOST IMPORTANT HE LISTENS TO ME. HEARS ME OUT COMPLETELY EVEN IF I'M NOT FAMILIAR WITH THE TERMINOLOGY. More

Service Team I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more than just a customer. Thank you Toyota of McDonough and thank you Reid. You keep this up and you will have a customer for the long haul! More

Excellent service The service department was really helpful and quick! It's always a pleasure dealing with the awesome team at Jim Ellis! Thank you to po everyone! The service department was really helpful and quick! It's always a pleasure dealing with the awesome team at Jim Ellis! Thank you to po everyone! More

Awesome with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and always friendly More

Amanda's customer service was fantastic! Amanda in the service department was fantastic. Her customer service was the best! The service was done in a timely manner and I was not sitting all d Amanda in the service department was fantastic. Her customer service was the best! The service was done in a timely manner and I was not sitting all day! I really appreciate the experience and will be a customer for life. More