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Jim Ellis Toyota of McDonough
McDonough, GA
8,027 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 8,027 reviews
September 07, 2019
Outstanding My experience was awesome and i would like to recommend Milton Hall for any services at McDonough Toyota.Milton Hall service was never bad nor inappro My experience was awesome and i would like to recommend Milton Hall for any services at McDonough Toyota.Milton Hall service was never bad nor inappropriate. More
by Kstanciel
Employees Worked With
Milton Hall
Helpful September 07, 2019
Great customer service I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the w I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the wait when they are super busy because of the excellent service they provide. More
by michelle912904
Verified CustomerSeptember 07, 2019
Great Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up whic Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up which a great service. More
by HKCUDDIE
Employees Worked With
September 07, 2019
Great experience Leon Poole is a hard working sale made deal go easy.they all worked hard to make sure deal went through very pleased with dealership. Leon Poole is a hard working sale made deal go easy.they all worked hard to make sure deal went through very pleased with dealership. More
by Sallen
September 06, 2019
Need better communication I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I watched my car in the service area on the monitor and it took 15 min .I just would have liked if I was notified during the time I was there how long it was going to be before I was next More
by shellymuhammad07
September 06, 2019
Thw waite is a little long When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, More
by gamoe2000
Employees Worked With
Paul Tolbert
September 04, 2019
Tire Service The wait time was horrible just to get 1 tire replace on my car!! I guess I was a warranty customer and not a paying customer.. The wait time was horrible just to get 1 tire replace on my car!! I guess I was a warranty customer and not a paying customer.. More
by litarenee2003
Employees Worked With
Not sure is over service, Winston Jack
September 04, 2019
Fast oil change Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. More
by HARFORDR
September 03, 2019
Staff was great like always Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure t Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure the shuttle service got me back to work on time. More
by WHITLEY HODGES
Employees Worked With
September 02, 2019
Punch in the wallet The staff was courteous and professional, my truck is practically new again, and the staff were very helpful in explaining what they discovered and wh The staff was courteous and professional, my truck is practically new again, and the staff were very helpful in explaining what they discovered and what needed to be done. I expected to spend a chunk of change, and I did. Hopefully this maintenance is rare, because I love this truck. More
by z8m7ernst
Employees Worked With
Amanda, Amanda Cambron
