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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
8,031 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,031 reviews

September 04, 2019

Tire Service The wait time was horrible just to get 1 tire replace on my car!! I guess I was a warranty customer and not a paying customer.. More

by litarenee2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure is over service, Winston Jack
September 04, 2019

Fast oil change Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. More

by HARFORDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Very glad to hear you were pleased with your service and we look forward to seeing you next time.

September 03, 2019

Staff was great like always Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure t More

by WHITLEY HODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

September 02, 2019

GREAT EXPERIENCE LEON POOLE WAS RECOMMENDED BY A FELLOW GOLFED WHO ALWAYS BUYS FROM LEON. HE BUYS ALOT OF TOYOTA PRODUCTS. HE DEALS WITH LEON POOLE ONLY. I HAD A GOO More

by jackmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure helping with your vehicle purchase. Look forward to assisting you in the future. Remember if you need anything just contract The Toyota King.

September 02, 2019

Punch in the wallet The staff was courteous and professional, my truck is practically new again, and the staff were very helpful in explaining what they discovered and wh More

by z8m7ernst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Amanda Cambron
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 02, 2019

Friendly and fast service for 10,000 mile check up Thank you for fast and efficient service. I have been a new resident of Henry County for only a month and I knew it was time for my 10,000 mile check More

by vickig1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 02, 2019

Quality oil change Very polite and courteous. Gave information regarding recalls, thankfully none for me, and tires for the future. Gave a printout of expected prices f More

by melaniegaddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

August 31, 2019

Awesome experience This was by far the best service I’ve ever had. I’m saying this because I’ve used Toyota dealerships in Miami Florida, east point and now McDonough. More

by flt0nujr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

August 29, 2019

Personable experience I enjoy coming here even when days I know it's going to be a bit of wait. With the customer service experience it's well worth it. I really appreciat More

by MCBRIDE_LAQUITA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Jack
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

August 29, 2019

Great experience Leon gave a great experience in my purchase at Jim Ellis Toyota. Would definitely recommend Leon to someone wanting to purchase a vehicle at Jim Ellis More

by Hdhdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure helping with your vehicle purchase. Look forward to assisting you in the future. Remember if you need anything just contract The Toyota King.

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