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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,629 reviews

May 09, 2024

Great customer service. Staff is always friendly and kind. Always a pleasure getting my car serviced. More

by NICHOLASBELL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
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May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your great experience with our customer service here at Jim Ellis Toyota! Providing friendly and kind service is what we aim for, and we're glad our staff consistently delivers. Thank you for your kind words, and we're thrilled that servicing your car is always a pleasure. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

All the employees from management to the salespeople were pleasant, hospitable and tentative to our requests and were able to quickly accommodate me diring my vehicle purchase. More

by infosarahe
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with our team at Jim Ellis Toyota! Providing a pleasant and attentive experience is what we strive for, and we're glad we could quickly accommodate you during your vehicle purchase. Thank you for your kind words, and if you ever need anything else or have friends and family looking for a great experience, don't hesitate to reach out or send them our way. We're here to help!

May 08, 2024

Purchased a used Camry from King Davis. He was patient and kind and will purchase from him again in the future. Car had some minor scratches that were repaired nicely by the service departm More

by mp
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with King and the service department at Jim Ellis Toyota! Providing patient and kind assistance during the purchase process is what we strive for, and we're glad King delivered on that. Thank you for choosing us and for your kind words. If you ever need anything else or decide to purchase another vehicle in the future, don't hesitate to reach out. We're here to help!

May 08, 2024

They were honest, upfront, and thorough while being respectful of our time to make the purchase process as streamlined as possible. More

by JCatrhyno
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with us at Jim Ellis Toyota! Providing honesty, upfront communication, and thorough assistance are core values we uphold to ensure a streamlined and respectful purchase process. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

May 08, 2024

We had a great experience with all staff at Jim Ellis Toyota. Our sales rep Leon was engaging and committed to our purchase needs. The entire staff thru the process was professional, honest and up front More

by billconnolly2130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Leon and the entire team at Jim Ellis Toyota provided you with professional, honest, and upfront service throughout the purchase process. Your satisfaction is our priority, and we're delighted that we could meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 08, 2024

This one of the cleanest places for buying a car south of the greater Atlanta area More

by Tdruss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you found Jim Ellis Toyota to be one of the cleanest places for buying a car! Maintaining a clean and welcoming environment is important to us, and we're glad that it contributed to your positive experience. Thank you for your kind words, and if you ever need anything else or have friends and family looking for a great car-buying experience, don't hesitate to reach out or send them our way. We're here to help!

May 08, 2024

Everyone is very nice and inviting. They were patient with me as I looked at a few different cars. More

by katelynkominski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience at Jim Ellis Toyota! Providing a welcoming and patient environment while you explore different options is what we aim for. Thank you for choosing us and for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

May 08, 2024

Reid, svc rep, is very knowledgeable, honest & also funny! I 100% trust his input icluding which repair is urgent or if I can hold til the next visit. And thanks to the svc tech's video prior to me sig More

by Lmartin1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our service technicians at Jim Ellis Toyota! Providing knowledgeable, honest, and fun service is what we strive for, and we're glad Reid has earned your trust with his valuable input. Your satisfaction and confidence in our team mean the world to us. Thank you for choosing us and for your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

Ms. Katie Kerce, is extremely knowledgeable and more than accommodating!! Kept me up to date on the repairs to my Tacoma as it progressed!! Helped with my extended warranty which ended up paying for the repa More

by Frits923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Katie and our team at Jim Ellis Toyota! Providing knowledgeable and accommodating service is what we aim for, and we're delighted she kept you informed and assisted with your extended warranty, ultimately covering the repairs for your Tacoma. Your satisfaction and peace of mind are our priorities, and we're glad we could help. Thank you for choosing us and for your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

My service consultant was outstanding! I am giving him a 100% in my book! Can you please bring back the special on tires! More

by Andrea1redmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your outstanding experience with your service consultant at Jim Ellis Toyota! Providing exceptional service is what we aim for, and we're delighted that your consultant earned a 100% in your book. Your feedback is important to us, and we'll certainly take your request for the special on tires into consideration. Thank you for choosing us, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

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