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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 650 reviews
June 24, 2019
Rose is awesome! Rose Shuck was a tremendous help and very informative about the service process. I was given updates on a frequent basis and what each process entaile Rose Shuck was a tremendous help and very informative about the service process. I was given updates on a frequent basis and what each process entailed. Thanks again. More
by Jesusforlife
Employees Worked With
Rose Shuck
June 21, 2019
Certified tdi I knew what I wanted prior to coming to the lot, all I had to do was show up look at the car, drive it and make sure it was exactly what I was looking I knew what I wanted prior to coming to the lot, all I had to do was show up look at the car, drive it and make sure it was exactly what I was looking for. Millo made that easy for me. He was very low key, informed and precise. I knew what I wanted to pay and named my price. I did pay a couple hundred more but it was worth it. Now the hard part, hopefully not. I just found out that the passenger rear window is not functioning properly. Bringing it in and getting it fixed within a reasonable time will make this purchase Worth while. More
by exartexart
Employees Worked With
June 14, 2019
Memorable Blessing From the first day I step foot into the dealership, I knew I made the right decision. Everyone was welcoming yet eager to tend to my needs. My process From the first day I step foot into the dealership, I knew I made the right decision. Everyone was welcoming yet eager to tend to my needs. My process of purchasing my car was a bit tedious due to minor hiccups but with the diligence and determination of my lovely saleswoman Rachel, everything was possibly. Throughout the whole process she remained positive despite the minor setbacks. Whenever I felt discouraged she reassured me that everything will be okay. I’m more than happy I went with my mom’s intuition of specifically coming to this dealership because not only did I leave with a car I’m in love with but I created possible life long friendships as well. More
by pogumgbuaja1
Employees Worked With
Karl, Rachel Shoap
June 14, 2019
Rose is great! I love my VW Beetle so much and the people at Jim Ellis VW Chamblee make me love it even more! Thanks to Rose especially for her help at my recent se I love my VW Beetle so much and the people at Jim Ellis VW Chamblee make me love it even more! Thanks to Rose especially for her help at my recent service visit. She was incredibly helpful and made everything so easy. More
by dc
Employees Worked With
Rose Shuck
June 11, 2019
Outstanding Experience! Worked with Torre Solomon and Jocelyn Peterson on a VW Tiguan lease. Both were outstanding--highly professional, and competent. Torre was extremely Worked with Torre Solomon and Jocelyn Peterson on a VW Tiguan lease. Both were outstanding--highly professional, and competent. Torre was extremely knowledgeable on the automobile and asked questions to get me in the right car, without the least bit of pressure. Jocelyn worked through some tricky credit issues to make the deal happen. She was extremely committed to the customer and is a whiz on the financing/credit side. It was a great experience as a customer to work with both of them. Will definitely be bringing my business back. More
by GBR
Employees Worked With
Jocelyn Peterson - Business Manager, Torre Solomon
June 09, 2019
Great customer service Millo and Brian O’Conner are real professionals. They made us feel welcome from the first day. They were very patience and knowledgeable in answering Millo and Brian O’Conner are real professionals. They made us feel welcome from the first day. They were very patience and knowledgeable in answering every questions we asked. We have visited multiple dealers before Jim Ellis, these two amazing salespersons are one of the reasons for us to to stick with them and finalize the process. We happy , and thank you guys ! More
by 007Jemalex
June 09, 2019
Rose Shuck was my service provider. Rose Shuck was the person that took care of my Tiguan's issue at Jim Ellis VW. She was knowledgeable, very courteous and knew what she was doing. She Rose Shuck was the person that took care of my Tiguan's issue at Jim Ellis VW. She was knowledgeable, very courteous and knew what she was doing. She made the entire service experience a good one in my book. Thank you Rose. Also every staff member that I encountered at Jim Ellis was very nice and helpful. Kudos to the entire team! More
by PaulG
Employees Worked With
Rose Shuck
June 08, 2019
Rose FTW!! After a nightmare experience with pep boys Rose and the team at Jim Ellis were super kind and the most helpful!! This is great service you can trust!! After a nightmare experience with pep boys Rose and the team at Jim Ellis were super kind and the most helpful!! This is great service you can trust!! More
by Calscar
Employees Worked With
Rose Shuck
June 07, 2019
Rose Shuck is truly great at her job Rose always is very professional and customer focused. She communicates well and takes the time to explain if you have questions. If something is no Rose always is very professional and customer focused. She communicates well and takes the time to explain if you have questions. If something is not right, she’ll make it right. Best dealer service I’ve experienced. More
by TJB2
Employees Worked With
Rose Shuck
June 06, 2019
Great Service! I am so pleased with the help and service I have had from Rose Shuck she has help me several times and always with a smile Thank You Rose.... Keep I am so pleased with the help and service I have had from Rose Shuck she has help me several times and always with a smile Thank You Rose.... Keep up the good work! More
by Jaime09
Employees Worked With
Rose Shuck
