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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
642 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 20 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 642 reviews
December 16, 2003
We bought a Jetta GLX 1.8t here. During the negotiation, the salesman made a verbal offer on the car we thought was good. When we accepted, he wrote the contract differently, stating that his verbal number the salesman made a verbal offer on the car we thought was good. When we accepted, he wrote the contract differently, stating that his verbal number was on a mythical car - not the one we were discussing. Hours later we finally got the price. Only dealing with service was contentious. The bumber began to flake paint, they refused to even give us a $3 bottle of touch up paint. We sold the car. More
by kenatl
Helpful October 15, 2003
I actually tried to purchase a Volkswagen TDI Golf from both of Jim Ellis's locations but their sales staff was too hung up on themselves to even sit and discuss the transaction in a professional manner. I both of Jim Ellis's locations but their sales staff was too hung up on themselves to even sit and discuss the transaction in a professional manner. I honestly can not understand what is wrong with people in this particular profession. I ultimately did purchase a car from another dealership but have been unable to even buy a simple oil filter from Jim Ellis because they want to add 10% onto the already expensive suggested retail price of their parts. <br><br>I have no reason to do business with the particular dealership and I do not recommend them to anyone in the VW market. More
by fowvay
