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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

March 14, 2019

Recall repaired! I received a recall notice in the mail on Monday. I called and the repair was scheduled for Tuesday morning. I arrived about ten minutes before my 1 More

by EOS Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
March 13, 2019

Larry Fitzpatrick was fantastic to work with!! I really appreciated Larry Fitzpatrick's professionalism and patience in helping me select the vehicle that was right for me in price and performance. More

by Keever249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis in Finance, Larry Fitzpatrick
Mar 15, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2019

Great visit Fast and affordable. Arianna is always a pleasure to deal with. Always understanding and excellent at explaining what my car needs. Will always deal w More

by BABYDOLL69OLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Mar 15, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 13, 2019

Speed of Service Scheduling an appointment was convenient to my schedule. The Service team even had my car ready ahead of the anticipated pickup time (and they gave t More

by SCHOTZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Mar 15, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2019

THE BEST Towed my car in because the key would not turn. The service crew was very responsive and kept me updated all along the process. My car was ready soone More

by TSHIRT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Mar 15, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2019

Best dealership People here at this dealership are so honest and trying to help you the most. I have he best sales person that I bought two cars from him. Also this d More

by bahman.m88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Jack Jackson, Brady Koerner
Mar 15, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

March 12, 2019

Exceptional Arianna in service dept. and James the mechanic had gone above and beyond. Using their listening skills and paying attention to details, actually brou More

by CDURHAM8500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic James, Arianna Durham
Mar 14, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2019

Best car buying experience ever! My wife and I went hoping to find a Tiguan. I knew what I wanted and the folks at Jim Ellis delivered. Every person we worked with was very profession More

by JJJORDANINGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
Mar 14, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2019

Fantastic CPO purchase with Jose Jose was fantastic! He had us in and out in less than an hour and a half. We told him what we were looking for and he delivered. No pressure from the More

by ESTRADA_DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
Mar 14, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2019

Great place to get your VW Serviced Always an easy service department to work with. Good staff, comfortable sitting area, and clean dealership. Took less time than expected and they alwa More

by HEELS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Mar 14, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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