Jim Falk Lexus of Beverly Hills

Kyle provided exceptional customer service. He was very knowledgeable and efficient. I want to thank him for going above and beyond to find the car we were looking for. Kyle, you are a great as He was very knowledgeable and efficient. I want to thank him for going above and beyond to find the car we were looking for. Kyle, you are a great asset to the team and we are extremely thankful for all your hard work. More

I wasn't held hostage until a sale was being made. The last dealership made me stay almost all day long. The last dealership made me stay almost all day long. More

Excellent buying experience, delivery, and follow-up. It was a pleasure to buy my Lexus from Jim Falk Lexus of Beverly Hills. It was a pleasure to buy my Lexus from Jim Falk Lexus of Beverly Hills. More

We Inquired online, I received several e-mails back from several different sales people. We ended up with Emma who was very helpful, honest and attentive. We went and test drive the cars we were interested several different sales people. We ended up with Emma who was very helpful, honest and attentive. We went and test drive the cars we were interested in and decided on one. Emma provided the information to the finance department (Nancy Rivas) who never sent me a copy of the purchase agreement to review, the car was delivered with the wrong information on the contract. We tried getting a hold of finance several times, but we never heard back. The driver Elias brought the car back to Jim Falk, and by the way he was the best part of this deal a very bright caring guy. They made us wait over an additional week to get new correct paperwork and have the car delivered for a second time. This was a seamless cash deal that should not have taken this long. More

I loved my experience buying my new 2025 NX 250. I came here 20 years ago to purchase my 2004 Lexus RX 330, and I knew they would care for me when purchasing my new vehicle. Eliana and Yuman were am I came here 20 years ago to purchase my 2004 Lexus RX 330, and I knew they would care for me when purchasing my new vehicle. Eliana and Yuman were amazing internet salespeople, and Omar was the best sales manager. They all worked as a team to make my car-buying experience as pleasant as possible. I am so happy with my new Lexus and would recommend that you go to them first! Will bring both of my cars to get serviced here as well :) More

Yuwan was excellent to work with and made the car buying experience easy. This dealership was able to get me a hard to find car. Also it was exactly what was on my wishlist for a new car. experience easy. This dealership was able to get me a hard to find car. Also it was exactly what was on my wishlist for a new car. More

Outstanding staff. From manager Jason to salesman Shehzad thank for the great experience you provide. From manager Jason to salesman Shehzad thank for the great experience you provide. More

Had another great experience with them, will continue to reach out to them when leasing or purchasing a car reach out to them when leasing or purchasing a car More

Everyone who I spoke to was very personable, responsive and was able to answer all my questions. and was able to answer all my questions. More

Leoni was great. .. He brought my beautiful new Lexus to the house. Thanks so much. .. He brought my beautiful new Lexus to the house. Thanks so much. More