Jim Falk Lexus of Beverly Hills

It was a pleasure to work with Canaan on the sale of our IS 350. He was very helpful in showing us the features of the car. Although they didn't have the color in stock that we were looking for they were IS 350. He was very helpful in showing us the features of the car. Although they didn't have the color in stock that we were looking for they were able to source it from another dealer within 24 hours. More

Andria Belote was fantastic! She spent a great deal of time introducing all the car’s features with us. Joon was also very helpful in finding the model we liked. I would recommend to friends and family to time introducing all the car’s features with us. Joon was also very helpful in finding the model we liked. I would recommend to friends and family to work with Andria and Joon. More

Such a pleasure to have worked with Erik. Very Knowledgeable and professional. I’m very happy with my purchase and the excellent service he provided. Knowledgeable and professional. I’m very happy with my purchase and the excellent service he provided. More

If a customer comes into the dealership armed with the cost of the vehicle, it will be easier for them to negotiate the car that they want. It also gives the dealership less room to take advantage of the cost of the vehicle, it will be easier for them to negotiate the car that they want. It also gives the dealership less room to take advantage of the customer. More

Salesperson Pierre was fantastic! Good deal! Only reason for not providing 5 stars was due to some people were without masks inside the dealership. Second key to the vehicle could not be found. I h reason for not providing 5 stars was due to some people were without masks inside the dealership. Second key to the vehicle could not be found. I have yet to receive the second key. Cleanliness of the vehicle was 3 out or 5 stars More

Really unfortunate experience. It took hours to return a lease and the sales rep was extremely high pressure and made deceptive claims. Kept confusing net with gross payments, was untrustworthy. Every tim lease and the sales rep was extremely high pressure and made deceptive claims. Kept confusing net with gross payments, was untrustworthy. Every time I walked away he lowered the price by $1000! He kept saying he couldn’t lower the price and then he did. I had used this dealership before because of their low pressure style. Never again! I also won’t recommend them if anyone ever asks. By far the worst car buying experience I have had in 30+ years of buying cars. More

Sales department is great Thank you so much Andria you are a great sales lady I do have 1 problem and thats the service department .They are very courteous and professional .I have problem with their outs are a great sales lady I do have 1 problem and thats the service department .They are very courteous and professional .I have problem with their outside upholstery shop very shabby work. Joe in service department is doing a great job to resolving my issue .I feel the upholstery shop should treat Jim Falk Lexus as a 5 star dealership as they deserve they should not provide substandard work to Jim Falk Lexus .You really got a black-eye on this one. Renard Smith More

The sales associate was not personable. The presentation of the car was very lack luster didn’t seem like she knew much about the car. I spent more time than expected at the dealership, she promised it woul of the car was very lack luster didn’t seem like she knew much about the car. I spent more time than expected at the dealership, she promised it would be a quick process. The car wasn’t ready after I waited. More

Misha is very helpful and knows a lot about cars. He is Misha is very helpful and knows a lot about cars. He is very friendly and treat people like his own family/friends. Definitely recommend this guy a Misha is very helpful and knows a lot about cars. He is very friendly and treat people like his own family/friends. Definitely recommend this guy and his one of the best there in jimfalk More