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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,442 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
April 19, 2018
End-to-end From start to finish, Jim Falk Lexus of Beverly Hills provides a stellar customer service experience in its Service Dept. From my initial call to sche From start to finish, Jim Falk Lexus of Beverly Hills provides a stellar customer service experience in its Service Dept. From my initial call to schedule an appointment for service (in line w/ the manfacturer’s recommended service timetable) through the vehicle drop-off, rapid administrative work, loaner requested & provided, & the return of the loaner & pickup of my POV, not a hiccup! A pleasure to deal with — period. More
by UrbanOps
April 18, 2018
Came in for my maintenance service I came in Monday morning for my routine maintenance service and was greeted by Martha a new service advisor that I hadn't previously met . Initially I I came in Monday morning for my routine maintenance service and was greeted by Martha a new service advisor that I hadn't previously met . Initially I came in looking for the women I previously worked with but Martha was amazing and I actually prefer her over the prior advisor .Martha had lots of great energy very informative and friendly and I definitely appreciate having her as my new service advisor and I'll be back as well as recommend her to friends and family .I was intrested in prices and Martha take the time to find me the different options as well as I mellow them to me. She kept me updated during my service time and provided me with a nice luxury complimentary vehicle . Thank you again Martha and I will see you again in a few months. More
by Pdotdaniel
Employees Worked With
Martha Gomez
April 14, 2018
Efficient service, nice people I have two Lexus Cars. Both of them I bought at Jim Falk Lexus. From my experience I think it is a good place to buy cars using internet. You could ge I have two Lexus Cars. Both of them I bought at Jim Falk Lexus. From my experience I think it is a good place to buy cars using internet. You could get a competitive price compare to other dealerships. Service department is very good. Obviously, I want to see more coupons. Recently I need to change oil and hood shocks on my Lexus RX 350. I spoke with Adriana Maldonado. She impressed me with very efficient service and professional skills. I definitely will deal with her with future Lexus service requests. Angel Vasquez - a service consultant did a very good job coordinating the work on my car. I really appreciate his service. Jasmine who provided me with a loaner car worked fast and accurate.The waiting room is nice and clean, you get coffee and mixed nuts. So, it feels good at this dealership. More
by Dmitriy I
April 13, 2018
The friendliest service ever! There’s a reason why so many Lexuses in LA are purchased from Jim Falk. From the dealership to the service center, every single Jim Falk representativ There’s a reason why so many Lexuses in LA are purchased from Jim Falk. From the dealership to the service center, every single Jim Falk representative is friendly, respectful, and hard working. And the service center is impressively immaculate. Shout out to Angel, who is as a great a dad as he is a Jim Falk representative. More
by Lexus lover
Employees Worked With
April 12, 2018
Renew rease He was very kind and nice He was very friendly He was there whenever I need something He made me so comfortable after I talked to him He was very kind and nice He was very friendly He was there whenever I need something He made me so comfortable after I talked to him More
by mrsbossq
Employees Worked With
Tracey Tackett
April 10, 2018
Purchase of a new Lexus IS 300 Charles was very patient and explained all the issues I did not understand. He took so much time with me and I appreciated the fact that I questioned Charles was very patient and explained all the issues I did not understand. He took so much time with me and I appreciated the fact that I questioned a few things regarding the contract. More
by Ljmcclur
Employees Worked With
Charles Flores, Kaalan Day
April 07, 2018
Service Denny Park was helping me out regarding my vehicle’s issues. He’s very friendly, understanding and helpful. thank u man for ur great service >> Denny Park was helping me out regarding my vehicle’s issues. He’s very friendly, understanding and helpful. thank u man for ur great service >> More
by Vuthy
Employees Worked With
Denny Park
April 04, 2018
Auto purchase Overall satisfied with Jim falk Lexus. They answered our questions and were pretty accommodating. Our salesman was friendly and courteous. Would recom Overall satisfied with Jim falk Lexus. They answered our questions and were pretty accommodating. Our salesman was friendly and courteous. Would recommend to anyone looking to buy. More
by Newlexusbuyer
Employees Worked With
Robert Carr
April 02, 2018
Fine service The service that was needed was completed in a timely and efficient manner. Eddy Chavarria, the Assistant Service Manager facilitated the entire proce The service that was needed was completed in a timely and efficient manner. Eddy Chavarria, the Assistant Service Manager facilitated the entire process, with efficient, explained what needed to be done. He did a great job and added humor is always a good thing. More
by Lippie88
Employees Worked With
April 02, 2018
Car Service I'm starting to question why every time you service my car, it creates a problem that wasn't there before. This has happened several times over the y I'm starting to question why every time you service my car, it creates a problem that wasn't there before. This has happened several times over the years with today being the worst (check engine light came on after just getting it back 3 days ago and barely driving it). The 2 stars were for Steve who helped me (otherwise it would have been zero or 1). He was great and I want to make sure that my negative review is not a reflection on his service. He was even very friendly and helpful today when I brought the car back. It was completely about my car having issues after being in your hands. More
by Erica Rand
Employees Worked With
Steve Coreas
