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Jim Falk Motors of Maui
Kahului, HI
823 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 823 reviews
June 27, 2019
Loaner Freedom I was so grateful that Sean offered me a loaner car while I waited to be able to get something to eat, run errands around town, and take care of my do I was so grateful that Sean offered me a loaner car while I waited to be able to get something to eat, run errands around town, and take care of my dog. I really don’t like waiting for my car and the ability to use a loaner car really gave me the freedom I needed! Thanks More
by PISCESMERMAID808
Verified CustomerEmployees Worked With
Sean
Helpful June 26, 2019
timely They were very willing to help accommodate my schedule and quickly got the job done while I waited. I liked the detail they provided and showed real They were very willing to help accommodate my schedule and quickly got the job done while I waited. I liked the detail they provided and showed real care More
by DANIELSANGLEE47
Employees Worked With
Service center
June 25, 2019
Excellent Service Experience at Jim Falk Booked our appointment online, so easy! Nick was great when we got there. Got a ride to lunch, and our car was ready earlier than expected!! Couldn Booked our appointment online, so easy! Nick was great when we got there. Got a ride to lunch, and our car was ready earlier than expected!! Couldn't have been any better!! More
by DONNALAURITZEN
Employees Worked With
Nick Mattera
June 25, 2019
Ryan was such an amazing customer service provider to me It was easy, great experience! Ryan helped me with all my belongings and with my child. My car was cleaned and fixed above my expectation It was easy, great experience! Ryan helped me with all my belongings and with my child. My car was cleaned and fixed above my expectation More
by ALENAMATSUI
Employees Worked With
Ryan Gallante
June 25, 2019
Great Service Ryan greeted me when I dropped off my truck and got the job done in less time than anticipated. Excellent service and very friendly atmosphere. Ryan greeted me when I dropped off my truck and got the job done in less time than anticipated. Excellent service and very friendly atmosphere. More
by JAY.ARAKAWA
Employees Worked With
Ryan Gallante
June 25, 2019
Great experience Nissan Frontier purchase Friendly, efficient, professional service. I knew the vehicle I wanted. Staff helped me find it quickly. Price was reasonable. Total time was abou Friendly, efficient, professional service. I knew the vehicle I wanted. Staff helped me find it quickly. Price was reasonable. Total time was about three hours which is great. More
by HOOKIPA
Employees Worked With
Sarah Maes (note the survey section above did not have Nissan as an option of vehicle make. I just picked other brand in order to complete the survey.
June 25, 2019
Service Ryan always does a great job. Service is always prompt hes always clear on what's going I will definitely send my family friends here thank you. Ryan always does a great job. Service is always prompt hes always clear on what's going I will definitely send my family friends here thank you. More
by KUKUIPUKA7
Employees Worked With
Ryan Westberg
June 24, 2019
Easy Peasy Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colora Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colorado in More
by tonymenze
Employees Worked With
Rick in service
June 24, 2019
SERVICE 6/21/19 No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenienc No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenience More
by joanna10
Employees Worked With
Richard Pearson
June 23, 2019
No Aloha. Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like trash. More
by JEFFREYNAVARES
Employees Worked With
I don't know his name.
