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Jim Falk Motors of Maui
Kahului, HI
817 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 817 reviews
May 13, 2024
Very friendly. Made the while process as painless as possible. Selection of vehicles was good, the website helped a lot. Would purchase again thru them Made the while process as painless as possible. Selection of vehicles was good, the website helped a lot. Would purchase again thru them More
by coyote96768
Verified CustomerEmployees Worked With
Helpful May 12, 2024
Ryan really helped us out and made sure we had all our needs met promptly needs met promptly More
by NEW_ORLEANS504
Employees Worked With
May 12, 2024
Very great and fantastic service! !! Sales representative was very helpful and respectful. Best customer service, Vee and Jorge was very friendly, made me and my wife feel comfortable !! Sales representative was very helpful and respectful. Best customer service, Vee and Jorge was very friendly, made me and my wife feel comfortable with no pressure and all i can say is that was the best buying experience we ever had!!! Thank you very much!!! Highly recommended with no hesitation!!!! More
by kona_kaawa
May 11, 2024
Natalie is very professional and a good communicator. She takes time to explain how long the wait will be. She takes time to explain how long the wait will be. More
by ALANHODARA16
Employees Worked With
May 11, 2024
Tehani was the best salesperson I’ve met in Maui. She was high spirited, genuinely interested in our family and our needs for a truck, excited with and for us, very knowledgeable, forthcoming, and ac She was high spirited, genuinely interested in our family and our needs for a truck, excited with and for us, very knowledgeable, forthcoming, and action-oriented. I also appreciate how she led the sale and made suggestions. Great experience buying a truck! More
by John Morgan
May 10, 2024
Went in to look at a vehicle and the salesman was very helpful with what I was looking for and helped me get a fantastic deal! helpful with what I was looking for and helped me get a fantastic deal! More
by Tyler B
May 10, 2024
They got my truck in for service in a timely manner and got the service done. They did a good job and no grease on the steering wheel. That's a plus... got the service done. They did a good job and no grease on the steering wheel. That's a plus... More
by MANLEYFARMS
Employees Worked With
May 10, 2024
Always professional and friendly. A pleasure to deal with and promptly completing service with a smile A pleasure to deal with and promptly completing service with a smile More
by hulax727
Employees Worked With
May 10, 2024
Rick is always so helpful and accommodating in the service department. We always look forward to getting our oil changes. service department. We always look forward to getting our oil changes. More
by LeilaLarson808
Employees Worked With
May 09, 2024
I had an absolutely terrible experience and am so very frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealershi frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealership with absolutely no diagnosis and not one person looked to see what was wrong. I spent all day without a truck and as a single mom it's very difficult to figure out picking up kids and drop off without a car. I got my truck back at 2pm with them saying they hadn't had any chance to look at it and wanted me to come back the next day but I couldn't because I had work. I have had this experience many many times with worse and worse issues on my truck. I bought my GMC sierra from the dealership and it has caused me so many problems. I wish they would just take care of the issues with the truck so I don't have to bring it back every month. More
by Very Disappointed
