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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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260 Hana Hwy

Kahului, HI

96732

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Showing 858 reviews

June 25, 2019

Great experience Nissan Frontier purchase Friendly, efficient, professional service. I knew the vehicle I wanted. Staff helped me find it quickly. Price was reasonable. Total time was abou More

by HOOKIPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Maes (note the survey section above did not have Nissan as an option of vehicle make. I just picked other brand in order to complete the survey.
June 25, 2019

Service Ryan always does a great job. Service is always prompt hes always clear on what's going I will definitely send my family friends here thank you. More

by KUKUIPUKA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
June 24, 2019

Easy Peasy Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colora More

by tonymenze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service
June 24, 2019

SERVICE 6/21/19 No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenienc More

by joanna10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pearson
June 23, 2019

No Aloha. Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like More

by JEFFREYNAVARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know his name.
Jul 02, 2019 -

Jim Falk Motors of Maui responded

Dear Jeffrey, We are disappointed that you did not receive the service you deserve. Please allow us an opportunity to make u[p for your experience and show you some extra aloha. Please ask for Theresa to setup your next service and we'll take care of you.

June 21, 2019

Nick has been the best service guy for my Hyundai. Nick is awesome. I have been purchasing and servicing with Jim falk for probably 20 years now. Nick by far is the best ever. He redeemed my faith a li More

by britsrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas
Jul 02, 2019 -

Jim Falk Motors of Maui responded

Mahalo Britsrock for the positive review! Thank you for being a loyal customer. We appreciate you!

June 20, 2019

MY GENESIS LOVES THIS PLACE My recent service visit was going to be a long wait and I knew it. The staff kept me well informed, the coffee is great, the nearby lunch place was sh More

by BrIANEGAN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH PEARSON. SERVICE FOR HYUNDAI----same scores, Neal Drewry, Joe Aguinaldo
June 20, 2019

Great Service I received great customer service while my car was getting serviced. The service department was very busy and the wait was long but it was ok. I know More

by CATHERINEFCHASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
June 20, 2019

OK, if you can afford it. The service is excellent and the staff are all very supportive. I just wish your services did not cost so much. I'm thinking of looking to see if Ma More

by PAULONMAUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uncetain about names.
June 20, 2019

coil (for the sparkplugs) replacement As fare as quality of work is concerned I am very satisfied. However, the work done was exceptionally expensive this time around. $430 for 2 coil re More

by TNIEMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (service)
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