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Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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459 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
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December 11, 2023
I took a Jeep in to have the a/c fixed on Sept. 5th. i told the service advisor the compressor was brand new but was not getting power to it . They diagnosed the problem as they said the wrong comp 5th. i told the service advisor the compressor was brand new but was not getting power to it . They diagnosed the problem as they said the wrong compressor was installed and needed to be replaced. They kept the vehicle for another three weeks and told me I need to have the cooling fans replaced. That still did not fix why the power wasn't coming on. The service advisor at that point said she was getting the service mgr involved. A day later they called me and told me they had replaced a sensor which was faulty. I'm out $2000 because they mis diagnosed what was wrong with the vehicle in the first place and just tried to see how much they could stick me for. I would never use this dealer again for service or to buy anything new from them. More
by easl1944
Employees Worked With
amber
November 30, 2023
Thanks Cody for getting my jeep in as quickly as you did. . amazing and beautiful job . amazing and beautiful job More
by mccrayluvenia
November 15, 2023
Brooklyn is awesome! Very caring to my needs and kept me updated on my jeep. Would recommend Jim Glover and ask for Brooklyn to be your service advisor for your maintenan Very caring to my needs and kept me updated on my jeep. Would recommend Jim Glover and ask for Brooklyn to be your service advisor for your maintenance. Thank you. More
by jmfarrell1955
October 30, 2023
Jim Glover dealership always takes care of my truck! I recommend this dealership for any service needs. I recommend this dealership for any service needs. More
by txgirl1958
Employees Worked With
October 25, 2023
Amber and Brooklynn always do a great job of making sure that I am taken care of. Brooklynn is amazing and always quick to address any questions or concerns that I might have. that I am taken care of. Brooklynn is amazing and always quick to address any questions or concerns that I might have. More
by Clark
October 10, 2023
Oil change and tire rotation done on a timely manner. I arrived a bit early and they took me in right away. I arrived a bit early and they took me in right away. More
by Bernie
Employees Worked With
October 09, 2023
It is always clean, my service person is always ready for me. Service is prompt, having my car rinsed off was a plus now if the could vacuum it. me. Service is prompt, having my car rinsed off was a plus now if the could vacuum it. More
by 1mamison
Employees Worked With
October 06, 2023
took a car in sept 5th to have the a/c checked. I told the service advisor the compressor was not getting power when the switch was turned on. I told them the compressor was brand new. They diagno I told the service advisor the compressor was not getting power when the switch was turned on. I told them the compressor was brand new. They diagnosed the system and told me the wrong compressor was used and said i needed to replace it. I told them to go ahead after they assured me that would fix the problem. Then after three weeks they called and said i needed a new cooling fan for an additional $200,00. that still did not fix the problem and the service advisor said she was getting the service mgr involved. I think they got another technician to check the vehicle and then they found out there was a bad sensor. that fixed the problem. I'm out $2000.00 because they could not diagnose the problem correctly. Would never use this company again for service, nor would i ever buy a veicle from them. More
by easl1944
Employees Worked With
amber
September 08, 2023
Was pleased with the service. Cody took care of my broken sun visor but didn’t charge me although my truck was out of warranty. When I get ready to trade in, I will bring my bus Cody took care of my broken sun visor but didn’t charge me although my truck was out of warranty. When I get ready to trade in, I will bring my business to Jim Glover Dodge. Than you! More
by tjray6255
Employees Worked With
