Jim Hudson Buick GMC

Satisfaction Guaranteed The department opened on time and began greeting customers immediately. As always the representatives were professional, courteous, personable and at The department opened on time and began greeting customers immediately. As always the representatives were professional, courteous, personable and attentive. Additionally, my service was completed in a timely and efficient manner. More

Experience Tony was my salesman, he was great and very knowledgeable about the ends and outs of buying a car. The F&I guys were great. Tony was my salesman, he was great and very knowledgeable about the ends and outs of buying a car. The F&I guys were great. More

Great Service! The waiting area was very clean and snacks, drinks and wi-fi were provided. My service advisor kept me informed on the status of my problem and made The waiting area was very clean and snacks, drinks and wi-fi were provided. My service advisor kept me informed on the status of my problem and made sure I was satisfied with the final result of the work done. More

Great Customer Service is Alive and Well When I purchased my vehicle I was treated with the utmost respect. They acted as if I was the most important person who was their at that moment in th When I purchased my vehicle I was treated with the utmost respect. They acted as if I was the most important person who was their at that moment in the dealership. Tom and Chris both showed me that customer service and satisfaction are the number 1 priority. More

Friendly service and satisfaction . Frank ensured my service was completed in a timely manner and to my expectations. (Frank Flynn) They also provided me with a loaner vehicle until . Frank ensured my service was completed in a timely manner and to my expectations. (Frank Flynn) They also provided me with a loaner vehicle until the service was complete. More

Excellence! My Dealership experience was excellence. Everybody was on point. Friendly and knowledgeable. My problem is with the Autostop on my new CT6. Still ca My Dealership experience was excellence. Everybody was on point. Friendly and knowledgeable. My problem is with the Autostop on my new CT6. Still causes problems after two visits. No matter what I do. More

They don;t seem to care. Both when I dropped off my car and when I picked up my car, there were quite a few individuals that were either staring at their phones or at their mo Both when I dropped off my car and when I picked up my car, there were quite a few individuals that were either staring at their phones or at their monitors. No one seemed to want to acknowledge that a customer had walked in. In addition I had to call three times to get the shuttle to come out and pick me up. Out of the Cadillac dealerships I have visited in the past, this one is by far the worst for customer service. On a positive note, you should pass on kudos to your shuttle driver. He is friendly and personable. Was the best representative I have run in to. When I buy my next car, I will avoid Jim Hudson at all costs. More

Not Responsive All of the repairs to my SUV have not been completed. There were parts ordered and I was told I would receive notification when they arrived. To date, All of the repairs to my SUV have not been completed. There were parts ordered and I was told I would receive notification when they arrived. To date, I have not heard from the dealer on these parts."|" More