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Jim Hudson Ford

Lexington, SC

4.7
2,124 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,124 reviews

July 08, 2023

Sales is great, service dept is terrible. Service for problem w my brand new truck…having to wait 3 weeks! More

by 218greg
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Everyone was Fantastic! Honestly, we bought here instead of continuing to look because of the good people taking care of us. More

by MARIBELBROWN10
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Krysten
July 08, 2023

The sales experience was professional and very smooth. The sales team thoughtfully considered what I wanted in a new vehicle and crafted a deal that I was very pleased with. More

by william_webb19
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Bad service. Made an appointment for 8am drop car off at 745 that morning. Returned 2 days later to a car that was never touched. Claimed it was taking several da More

by abell5327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 07, 2023

He is very informative and helpful with our purchase and delivery. Paperwork was very easy. More

by LISATYSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

They are usually good, but I have had times when work was not done properly. On this visit, they were exceptional at getting my car done in a timely manner. More

by VANCEALYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Very good at explaining everything with car and financing. Great experience with salesman. Did not test drive More

by bricebonita
Recommend Dealer
Yes
Employees Worked With
David Coiner
July 07, 2023

My experience there was a really warm welcome. The morning started out with a video from Jackson Potter. He even walked through the lot to show me some cars with his phone. He put my mind at ease. More

by JimHudsonFordrox
Recommend Dealer
Yes
Employees Worked With
Jackson Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I really don’t remember the other people. I think there was another guy by the name of Jackson that did the final sale and paperwork. I did meet one of the managers of Jackson Potter.
July 07, 2023

1 pm appointment Didn’t look at vehicle until a week later Tried calling but nobody could give me info as to the problem More

by donnievgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Aug 09, 2023 -

Jim Hudson Ford responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to address your concerns.

July 07, 2023

Very fast and great service. Well organized and very friendly and on time. Excellent experience. More

by boboldendick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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