Jim Hudson Lexus

Excellent people to work with I was impressed with the way the staff handled a problem with my new car. They lived up to the good reputation I've heard about! I was impressed with the way the staff handled a problem with my new car. They lived up to the good reputation I've heard about! More

Great Customer Service There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Als There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Alston did not handle my service needs. I will continue to go to Jim Hudson as long as Melvin is there. He is the consummate professional and knows about good customer service. There is no secrets and you are given just what you are promised. More

Very comfortable, with no high pressure sales pitch. It was very professional and our salesman was very knowledgeable of the cars that were shown. We were felt like we were very special and was treated v It was very professional and our salesman was very knowledgeable of the cars that were shown. We were felt like we were very special and was treated very courteously. A very different experience then many dealerships I have visited in the past. More

LX570 wouldn’t buy anywhere else 4 cars later... I wouldn’t ever consider working with anyone other than Darren Russ and Sam McElveen. Jim Hudson has the best team ever. 4 cars later... I wouldn’t ever consider working with anyone other than Darren Russ and Sam McElveen. Jim Hudson has the best team ever. More

Maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance and calling me immediately when an issue came up. More

First Class Service All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this deale All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this dealership. Any dealership can sell you a car; it's the service department that keeps you loyal. More

Completely satisfactory. Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring cust Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring customers back always. More

Great Our experience was great from the start to finish. We recently moved here from MD. We did and still do own an Infiniti . We loved our dearlership (Nat Our experience was great from the start to finish. We recently moved here from MD. We did and still do own an Infiniti . We loved our dearlership (Nationwide Inifiniti) in MD. and never thought we would be so lucky to find another one like them. We just did when we bought our Lexus from your dearlership. We hope and expect to have many more happy days with you. More

Thanks Danny Chupek for bringing my extended warranty and additional services, that I had forgotten I had purchased, to my attention! You are the best!! for bringing my extended warranty and additional services, that I had forgotten I had purchased, to my attention! You are the best!! More

Excellent service Easy in and out. Dropped my car off, loaner car was ready. Ran errands and came back to clean and serviced car. Customer service was excellent!! Easy in and out. Dropped my car off, loaner car was ready. Ran errands and came back to clean and serviced car. Customer service was excellent!! More