Jim Marsh Chrysler Jeep

If a negative stars was available Jim Marsh would definitely take the cake. First vehicle purchased, had severe electronical issues 4 miles after leaving dealership, first told battery issue will tak definitely take the cake. First vehicle purchased, had severe electronical issues 4 miles after leaving dealership, first told battery issue will take 1.5 hours, 40 minutes into that we were told that it could take days (this is a brand new vehicle) and we would be given an update and that did not happen the next day we called and left messages and nothing. Only until we said we were going to cancel the check did we get a call back and told it’s not a big deal you should have a car by Monday, after stating there is loss of income the guy called Eddie aka Pineapple hangs up on us. The original sales man Khalid the only one with integrity calls us back and puts us in another vehicle and 3 days later the new vehicle is in service again, again told it’s a battery issue. Said they will provide a rental car but of course one not of the same class that we can use for work. Then a week later the vehicle won’t shut off, all sorts or system alerts on. Only nice when selling then your are treated like crap. They did NOT honor military discount and other things. That’s how they treat 90% disabled veteran. Please be advised that if you are having issues you can file a complaint with the DMV on the dealership. More

WOW! Everyone there is amazing. When we first walked in Johnny and his nephew blessed us. Though everyone also had their hands involved with their kindnes Everyone there is amazing. When we first walked in Johnny and his nephew blessed us. Though everyone also had their hands involved with their kindness. We will definitely be getting our next vehicle from there in the future. More

This was the third vehicle I had ever bought on my own and by far the best dealership experience I have ever had. Johnny was extremely helpful, honest, and fun to work with! Eddie was also hilarious! And and by far the best dealership experience I have ever had. Johnny was extremely helpful, honest, and fun to work with! Eddie was also hilarious! And Luis in finance was quick and efficient. When it’s time for my next vehicle, I’ll be back! More

Johnny is very helpful and professional in the test drive and the whole sales process. Really appreciate his help and support. Good job Johnny! and the whole sales process. Really appreciate his help and support. Good job Johnny! More

They were in the middle of a meeting when I walked in to look at a vehicle! They completely stopped the meeting just to help me. I highly recommend ♥️ look at a vehicle! They completely stopped the meeting just to help me. I highly recommend ♥️ More

The whole team in both sales and service is spectacular! Veronica treats me like gold in service which prompted me to go to sales and finalize the deal on a hybrid Jeep. Johnny went the extra mile for me a Veronica treats me like gold in service which prompted me to go to sales and finalize the deal on a hybrid Jeep. Johnny went the extra mile for me and made the deal of my dreams happen! John the GM also worked hard to make it happen and both John's treated me very well. Lovinnnn the hybrid, haven't filled my tank yet!!!! Plus, we laughed and enjoyed the experience. Customer for life now! Michelle Liles Earl Hybrid More

Johnny provided exceptional customer support and made this purchase as easy as possible. He was awesome to work with and rates ⭐️⭐️⭐️⭐️⭐️. this purchase as easy as possible. He was awesome to work with and rates ⭐️⭐️⭐️⭐️⭐️. More

If you like to waste time this is the place. Do not trust father and daughter nice guy adds. Negotiated a cash price on line and over the phone with the salesman. Said come on down we can ma Do not trust father and daughter nice guy adds. Negotiated a cash price on line and over the phone with the salesman. Said come on down we can make a deal. Got there, test drove the car and sure enough went to start paperwork and the whole deal changed. Not just a couple of dollars but Thousands. Told the sales manager about the agreeded upon offer for me to drive there and all i got was a "sorry". Typical car dealership, Not sure who is worse a car dealer or a Repo Man. More

Great customer service! !! Whatever you are looking for they will make sure you leave the dealership satisfied. !! Whatever you are looking for they will make sure you leave the dealership satisfied. More