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Jim Norton Chevrolet
Broken Arrow, OK
802 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 802 reviews
July 23, 2026
The services were very prompt and done very efficiently. The technicians were very courteous and explained the process very well. The technicians were very courteous and explained the process very well. More
by rherauf
July 23, 2026
Very cool and friendly I was very surprised to get a new car very happy hope I can paid it off thank god car very happy hope I can paid it off thank god More
by m.felicia60@yahoo.com
Employees Worked With
July 21, 2026
Evan was a great car salesman. He helped me get into the right vehicle for me and my family. I highly recommend. He helped me get into the right vehicle for me and my family. I highly recommend. More
by phillips.cody29
Employees Worked With
July 10, 2026
I was pretty worried. Michael insured service was completed before my trip deadline. Well done and thanks. Michael insured service was completed before my trip deadline. Well done and thanks. More
by rocdoctom
July 10, 2026
Casey went above and beyond helping me get my oil changed. He’s an excellent man who provides excellent service changed. He’s an excellent man who provides excellent service More
by Evan Fancher
Employees Worked With
July 08, 2026
SJ provided exceptional service! She was communicative every step of the way! When my truck had an issue, she walked us through what the process will look like, she answered all of o She was communicative every step of the way! When my truck had an issue, she walked us through what the process will look like, she answered all of our questions, and she kept us updated on the progress of the repairs. 10/10 would recommend! More
by Judah Fowler
Employees Worked With
July 06, 2026
My experience with Evan was outstanding. He was on top of his game and very responsive to my requests and needs. I would highly recommend him to my family and friends. He was on top of his game and very responsive to my requests and needs. I would highly recommend him to my family and friends. More
by Jkbilby
Employees Worked With
July 05, 2026
Two sales people told me the truck had adaptive cruise. It does not, and I confirmed with another dealership that it does not. I went back to the dealership to ask how the adaptive cruise works before I It does not, and I confirmed with another dealership that it does not. I went back to the dealership to ask how the adaptive cruise works before I went somewhere else, and my Sales guy halfway told me, he was with another customer, told him if I have problems to text him, I did with no response. He could have offered to get another rep to help me but just walked away. My Son and I walked the truck because they said there was some damage from the transport that was fixed. We didn’t see any damage. Our bad for not walking it again before we left because there was a scratch on the front bumper when it came out after cleaning. 30% oil life left when I bought it, anywhere i have bought a vehicle they have done an oil change, but first on was free at the dealership I took it to so all good. Just felt rushed, not great customer service. In 2017 when I bought my Malibu there it was much better. Now it’s just about the transaction and not the customers. I won’t be back. More
by KCsfun1
Employees Worked With
June 27, 2026
Even and kade really made my Friday. They were on top of the deal and had the best customer service I’ve experienced at a dealership. They were on top of the deal and had the best customer service I’ve experienced at a dealership. More
by Jaxonpalmer50
