Jim Norton Ford
Broken Arrow, OK
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247 Reviews of Jim Norton Ford
I told them that I didn’t want to wait around for hours to sign papers. I made an appointment and they promised it would be ready to go and quick. They sent me two texts confirming the appointment. I sh to sign papers. I made an appointment and they promised it would be ready to go and quick. They sent me two texts confirming the appointment. I showed up for the appointment and they kept me waiting for 2.5 hours and when they finally got around to making the papers to sign it took less than 5 minutes. They failed to tell me there was only one set of keys until I had already paid for the vehicle. More
The salesman (Scott) was great. My single experience with the service department was great. I did not enjoy the process that began after we decided to purchase the vehicle up and to My single experience with the service department was great. I did not enjoy the process that began after we decided to purchase the vehicle up and to the point of meeting with the finance manager. Specifically, the salesman brought over a paper that the sales manager had given him. This paper was the “Hey, how much are you willing to pay per month”.feeler. On it were several examples of this payment/term or that payment/term. Nowhere on the paper was anything representing the interest rate. Just random amounts. Clearly, a gauge to see what this customer was willing to pay - which set the stage for impending negotiations. Busch league stuff. More

