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Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
1,968 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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4924 S. Memorial Drive

Tulsa, OK

74145

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Showing 1,968 reviews

March 09, 2024

We am extremely please with how T-Town Chevrolet treated us, specially Diego! He was super helpful and greeted us as soon as we came in. Diego asked us all the right questions and helped us find our dream t More

by Brenda Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
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Mar 11, 2024 -

Jim Norton T-Town Chevrolet responded

We are extremely grateful to receive such an outstanding review, Brenda! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Diego was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Wish I could give 0 stars. Avoid this dealership at all costs. The finance team, especially HAL SMITH while initially appearing to have your best interests at heart, will not o More

by Lizeth Thornton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hal Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Tudor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beckner, Don Lindsey, Chad Martin, Jose Maldonado
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Mar 08, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Kindly reach out to Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663 so that we may speak with you directly. Sincerely, Courtney, Jim Norton Auto Group

March 04, 2024

Everyone was friendly and they gave us more for our trade than the other dealer. More

by Kkirch1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Larison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beckner, Tou Moua
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Mar 05, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

March 03, 2024

Harley was very knowledgeable about the cars we were looking at. He was polite and respectful. Everyone we talked to was very helpful and went out of their way to make sure we had a good experience. More

by okie46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Martin, HARLEY SHAFFER
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Mar 04, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this amazing review for our team! At Jim Norton T-Town Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 03, 2024

We got the car we was looking for and had a great experience. And would recommend to more people. More

by kyletaylor678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Martin, Chad Martin
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Mar 04, 2024 -

Jim Norton T-Town Chevrolet responded

Kyle, hank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

Peanut is absolutely the best, excellent customer service, I’ve heard this mans name spoken highly of and everyone I know has referred him. Worked very hard to get me into a new beautiful ride. Thank More

by brandibaskin95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Brandi! Thank you for taking the time to write about your experience. It's great to know Peanut and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

My experience with Jim Norton T-town was excellent this evening. Tou my salesperson was very knowledgeable, personable and reasonable, as were Derek and Chad regarding my trade in and financing! Highly rec More

by ryancf2061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin, Tou Moua, Derek Pressler
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Feb 27, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Ryan! It was a pleasure to read about your car-buying experience with Tou, Derek, and Chad. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review and the recommendation. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 24, 2024

By the time I got to Jim Norton T-town I had experienced some pretty bad salesman experiences. Aggressive behaviors that bordered on bullying. Diego Robles was not like those other salesmen. He helped me w More

by Melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
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Feb 26, 2024 -

Jim Norton T-Town Chevrolet responded

Melody, I sincerely thank you for going out of your way to write this review about Jim Norton T-Town Chevrolet. We try to create a comfortable and stress-free environment for each and every customer, and we are so glad to hear that Diego provided you with an exceptional car-buying experience. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Great service! They helped me find just what I was looking for! So happy with my new car! More

by Gabrielgaytan4321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
Report | Print
Feb 23, 2024 -

Jim Norton T-Town Chevrolet responded

Gabriel, thank you for taking the time to share your feedback regarding your experience at Jim Norton T-Town Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

February 18, 2024

Everybody at the dealership made this experience extremely awesome thank you guys. Highly recommend the dealership. More

by Thomas.kmcmillen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloydetta Kent
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Feb 20, 2024 -

Jim Norton T-Town Chevrolet responded

Thomas, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again soon. Take care! Sincerely, Courtney, Jim Norton Auto Group

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