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Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
1,842 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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8130 E Skelly Dr

Tulsa, OK

74129

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Showing 1,842 reviews

February 27, 2024

My experience with Jim Norton T-town was excellent this evening. Tou my salesperson was very knowledgeable, personable and reasonable, as were Derek and Chad regarding my trade in and financing! Highly rec More

by ryancf2061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua
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Feb 27, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Ryan! It was a pleasure to read about your car-buying experience with Tou, Derek, and Chad. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review and the recommendation. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 24, 2024

By the time I got to Jim Norton T-town I had experienced some pretty bad salesman experiences. Aggressive behaviors that bordered on bullying. Diego Robles was not like those other salesmen. He helped me w More

by Melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Norton T-Town Chevrolet responded

Melody, I sincerely thank you for going out of your way to write this review about Jim Norton T-Town Chevrolet. We try to create a comfortable and stress-free environment for each and every customer, and we are so glad to hear that Diego provided you with an exceptional car-buying experience. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 22, 2024

Great service! They helped me find just what I was looking for! So happy with my new car! More

by Gabrielgaytan4321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Jim Norton T-Town Chevrolet responded

Gabriel, thank you for taking the time to share your feedback regarding your experience at Jim Norton T-Town Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 18, 2024

Everybody at the dealership made this experience extremely awesome thank you guys. Highly recommend the dealership. More

by Thomas.kmcmillen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloydetta Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Norton T-Town Chevrolet responded

Thomas, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again soon. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 10, 2024

Jose was a great salesman. He knew his stuff and really helped me out with getting my vehicle going over the best options. More

by Vanessa Birse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Maldonado
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Feb 12, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Vanessa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 10, 2024

Very nice people good selling happy 😃 with my honda pilot 2020 is nice 👍🏽 truck 🛻 love mu truck More

by Qualitycut322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tou Moua
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Feb 12, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 08, 2024

When the car I wanted was delayed in transit they located the exact same car for me so I didn't have to wait. More

by dianne.marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Jim Norton T-Town Chevrolet responded

Thanks for your great review, Dianne. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 07, 2024

Peanut asked us what we needed and delivered exactly that with our new Traverse! We couldn't be happier with our vehicle! More

by lateshahishaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new Traverse! Thank you for taking the time to write about your experience. It's great to know Peanut and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 07, 2024

Everyone was so kind and quick to answer any questions I had. I am a first time car buyer and both my salesman and my finance guy were a HUGE help through the whole process. More

by Kayleej2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua
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Feb 08, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton T-Town Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 07, 2024

Love my new car! Ezra and the team did a great job working to get me the best offer! More

by Fhenslee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezra Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ezra was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

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