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Jim Norton T-Town Chevrolet - Service Center

Tulsa, OK

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702 Reviews

702 Reviews of Jim Norton T-Town Chevrolet - Service Center

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January 18, 2024

Dillon was upfront about what what the cost would be to replace the fuel pump, and that there was a chance it would not fully resolve the non-starting issue we'd had. The actual work was done in a timely More

by bangpowzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 16, 2023

Ant'juane 'Peanut' Baul went above and beyond for a task I was needing help for. Everyone I called outside of Jim Norton said they couldn't but he stepped up. Saved me hours and dollars. Thank you. More

by Andrew Choate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Andrew! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

May 06, 2023

I think this dealership is really good because they found us a really good car. More

by imeldaglez198135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Martin
May 08, 2023 -

Jim Norton T-Town Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

August 29, 2022

They took care of me I never owned a car that know one else owned. Thank you. You will always have my business. More

by Grangran6212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Martin
Aug 30, 2022 -

Jim Norton T-Town Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

January 04, 2021

I am giving much xxxxxxto Don in service I don't remember his last name but thank you so much for my Christmas gift it was only gift I received you and your team More

by crrblessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service
October 23, 2020

I took my car in due service stabili track message and possible battery replacement. I was charged over $400 for an oil change and battery replacement. The service department lacks credibility, poor c More

by Ms. Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Green
Nov 09, 2020 -

Jim Norton T-Town Chevrolet responded

Thank you for writing, Ms. Mack. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Please contact Wayne Stanley, wayne.stanley@ttownchevy.com, 918-663-2300. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 04, 2020

Terrible service department Called and was told to bring in equinox for an oil change. Was told i didn't need an appointment and they were closing at !;00. I arrived and told the More

by rwingdave73
Customer Service
Recommend Dealer
No
Employees Worked With
not sure. whoever worked on 4/4/20
March 31, 2020

Do not spend your hard earned money with these price gouging crooks!!! My mother had to take her car in today because her trunk latch quit working, she is a hospice aide that is constantly in and out of More

by Cassiplus
Recommend Dealer
No
Employees Worked With
Phillip Padgett
February 03, 2020

Took our SUV in to them back in October 2019 for heater blowing cold out the passenger side. After several run arounds with them and even told twice it was fixed. We had picked it up and had to turn aroun More

by chadpatterson75
Recommend Dealer
No
Employees Worked With
Phillip Padgett
January 31, 2020

While there have been some communication issues in the past with the service department, that was corrected the last time I was there. Thank You! More

by thixson02
Recommend Dealer
Yes
Employees Worked With
Lee Boyse
1
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