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Jim Norton Toyota Tulsa
Tulsa, OK
3,486 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,486 reviews
May 01, 2026
Always good in every way. Good service. Fair when purchasing. We’ve bought several cars here. Good service. Fair when purchasing. We’ve bought several cars here. More
by Lwjslj
Employees Worked With
May 01, 2026
Service for a tire rotation took too long, 1:40. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. More
by sc
Employees Worked With
Kris
April 30, 2026
He worked very fast and efficient i knew what I wanted and he listened and delivered. He is awesome and I would highly recommend him to anyone else looking for a vehicle.This was my las stop for the day i and he listened and delivered. He is awesome and I would highly recommend him to anyone else looking for a vehicle.This was my las stop for the day in being unsuccessful in finding a vehicle I liked and that was reasonable amount.Thanks to him my last stop was the best stop I could of made...Thank You More
by mocha10720042004
Employees Worked With
April 30, 2026
They treat you with respect and listen to what you want. The salesman Bill looked for what I wanted online and “reserved it” for me. He communicated keeping me informed when the car would arrive. He was The salesman Bill looked for what I wanted online and “reserved it” for me. He communicated keeping me informed when the car would arrive. He was efficient, personable, and knowledgeable. I would definitely buy my next car from him at Jim Norton Toyota. More
by sueellen.holland
April 24, 2026
Kris Estrin was very helpful and kept me updated on what was going on. He had nothing to do with me being there for 3 1/2 hours!!!! was going on. He had nothing to do with me being there for 3 1/2 hours!!!! More
by sbright1213
Employees Worked With
Have no idea who was doing the work!
April 21, 2026
Solved the squealing brake problem. It only took 1 year for a brand new 2025 Toyota 4Runner, but glad it’s finally fixed. Service department top notch. Kris was extremely helpful and kn It only took 1 year for a brand new 2025 Toyota 4Runner, but glad it’s finally fixed. Service department top notch. Kris was extremely helpful and knowledgeable. Employees all very friendly and helpful. More
by Irish
April 21, 2026
He did a great job I was happy with his knowledge and consideration for my time consideration for my time More
by Tulsajoyjt
Employees Worked With
April 18, 2026
My dealings with Jim Norton Toyota have always been very positive. Their Service Department is always very helpful and knowledgeable and Daniel Rompp, my service rep, is certainly a good example of that. Al positive. Their Service Department is always very helpful and knowledgeable and Daniel Rompp, my service rep, is certainly a good example of that. Always a good experience! More
by glensked
Employees Worked With
April 16, 2026
Friendly, Efficient, explanation of all possibilities offered; made it easy to get a rental car. offered; made it easy to get a rental car. More
by Gerre Schwert
