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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,427 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,427 reviews

November 19, 2025

Robert worked our daughter, as they test drove RAV 4 and Highlanders. We really wanted the blind spot on the car. He looked up the years we should be looking for. He kept in touch with us as we were wait More

by apsok
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2025

Things went pretty well. Bought a Toyota Corolla from Jackson. He is patient and easy to work with. It is still a long process, which is difficult with kids. I came with appr More

by savasana47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We're thrilled to hear that you had a positive experience at Jim Norton Toyota while purchasing your Toyota Corolla. Jackson is indeed a valuable member of our team, and we're glad you found him patient and easy to work with. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Seth Pinkerton, Pre-owned Sales Director, at 918-317-7231 or seth_pinkerton@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 15, 2025

AJ was amazing! He understood our very hectic schedule and made everything work for us and within a day! Can’t praise him enough!!! Highly recommend! More

by Debsurman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that AJ was able to assist you and accommodate your hectic schedule. At Jim Norton Toyota, we strive to provide excellent service, and it's great to know we met your needs. We appreciate your recommendation and look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

November 15, 2025

Good experience, all negotiations via text and email, very convenient, friendly environment, would consider dealership again.. More

by jameslee1865
Recommend Dealer
Yes
Employees Worked With
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Jim Norton Toyota and found our negotiation process convenient. Our team strives to create a friendly environment for all our customers. We appreciate your consideration of us for your future needs and look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

November 13, 2025

Got some awesome help & advice this morning from Andy regarding the dashcam on my '25 Grand Highlander .... sadly, no one I contacted previously in sales OR service seemed to have any knowledge at all ab More

by fpharis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback.While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately, we cannot identify you by your username, so if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888 or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 11, 2025

Friendly & efficient. We really enjoyed the no hassle on pricing. AJ was excellent to work with. More

by Tiff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Puga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Jim Norton Toyota and that AJ provided excellent service. We strive to make the car buying process as hassle-free as possible. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

November 09, 2025

Dealership is very clean and well organized. They had a big selection of cars to look at. There are two other Toyota dealerships closer to us but it was well worth the drive to go to Jim Norto More

by dlwjpw
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you found Jim Norton Toyota clean and well-organized, and that you appreciated our selection of vehicles. It means a lot to us that you chose to make the drive to visit us in Tulsa. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

November 08, 2025

Even though I didn’t decided to buy a vehicle the other day. I was treated with the most respect from this young man Richard. I hope he still continues to be at this location within the next 5-6 months, be More

by Shiaq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that Richard provided you with such respectful service during your visit to Jim Norton Toyota. We appreciate your interest in returning to consult with him for your daughter's vehicle purchase in the future. Please don’t hesitate to reach out when you're ready; we look forward to assisting you and Riley! Sincerely, Courtney, Jim Norton Auto Group

November 07, 2025

Reasonable prices and they are willing to negotiate unlike some companies in this day and age. It took a little while for the spoiler that I negotiated to come in, but they were true to their word. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Hancock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us. We're glad to hear that you found our prices reasonable and appreciated our willingness to negotiate. Unfortunately we are not able to identify you from the review name used, but if you have any further questions or need assistance, please feel free to reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

November 06, 2025

Buying process was made as easy as possible. Sales team and financial team are professional and helpful. More

by bpoling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that your buying process at Jim Norton Toyota was made easy and that our sales and financial teams provided you with professional and helpful service. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

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