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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,493 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,493 reviews

May 07, 2026

Good service David took good care of me & I appreciate his service in the past & now. More

by slwolf07
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for reviewing Jim Norton Toyota! It was so kind of you to share your experience with David and the team.

May 07, 2026

Everyone was very professional and a joy to work with. Rachel was very knowledgeable and kind. More

by k.thorman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Jim Norton Toyota Tulsa responded

Your kind review warms our hearts! We love to hear you were in awesome hands with Rachel. Thank you from the Jim Norton Toyota Team.

May 06, 2026

Always Exceptional friendly professional customer service! It’s super easy to schedule an appointment to have my car serviced and the Jim Norton Toyota dealership sends me a reminder text. When I a More

by packycowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Jim Norton Toyota Tulsa responded

Knowing your expectations are consistently met by our team makes us proud, and we’ll be sure to pass along your kind words to David. Thank you for your continued trust in Jim Norton Toyota!

May 05, 2026

Mainly, it is because of your maintenance department. And Dave Holmes always takes very good care of me keeping me informed on what needs to be kept up on my Toyota. He is excellent to work with. More

by dendendeerhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback! We're glad Dave keeps you informed and ensures your Toyota runs smoothly. We appreciate your trust and look forward to serving you again at Jim Norton Toyota!

May 05, 2026

Allen was amazing! Straight business & funny guy, will be coming back for ny next purchase. More

by Soniae936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert 'Trey' Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Christians
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Jim Norton Toyota Tulsa responded

Soniae936, thanks for the awesome review of Allen and Jim Norton Toyota!

May 05, 2026

Got in and out for basic toyotacare service. Appointment was easy to make through the app. More

by 89.palmyra.cheers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Jim Norton Toyota Tulsa responded

Great to hear your appointment and service were easy! We appreciate your feedback at Jim Norton Toyota.

May 04, 2026

It was a great experience, I got a beautiful car! ! Thank you AJ for being so kind, helpful and professional. More

by Dani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Jim Norton Toyota Tulsa responded

Dani, congrats on your new car! We're happy to hear AJ was so helpful. Thank you for choosing Jim Norton Toyota!

May 01, 2026

Always good in every way. Good service. Fair when purchasing. We’ve bought several cars here. More

by Lwjslj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for stopping by to leave Jim Norton Toyota a wonderful review! We are grateful to have earned your repeat business.

May 01, 2026

Service for a tire rotation took too long, 1:40. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. More

by sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
May 03, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for sharing this experience. This is not typical of our customers’ feedback, and customer satisfaction is a top priority for our team. I would like to reach out to discuss this concern, but I cannot identify you from the review name used. Please reach out when you can. Thank you, Greg Foster - Fixed Ops Director - greg.foster@jimnortontoyota.com, (918) 317-7336

April 30, 2026

He worked very fast and efficient i knew what I wanted and he listened and delivered. He is awesome and I would highly recommend him to anyone else looking for a vehicle.This was my las stop for the day i More

by mocha10720042004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Christians
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for sharing your experience! We’re very happy to hear our team made your visit the best stop of the day. We wish you many miles in your new ride! Take care.

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