Jim Norton Toyota Tulsa

Service was good but I was over charged for my vehicle. When I checked out other dealerships I noticed that you charged me platinum price for a limited vehicle, for this reason I will have to go somewhere When I checked out other dealerships I noticed that you charged me platinum price for a limited vehicle, for this reason I will have to go somewhere else to purchase my next vehicle. More

Mr. Hancock helped us out a lot. I appreciated him. He was kind. He helped me when I needed it when I needed to ask questions you gave me the answers. He is very friendly very respectful and I think he is was kind. He helped me when I needed it when I needed to ask questions you gave me the answers. He is very friendly very respectful and I think he is a wonderful person and he is a good salesman. More

I purchased a used vehicle from Jim Norton Toyota and was informed that the A/C system was functioning and that the vehicle was equipped with Apple CarPlay. Shortly after purchase, the A/C stopped functio informed that the A/C system was functioning and that the vehicle was equipped with Apple CarPlay. Shortly after purchase, the A/C stopped functioning properly. I later learned the system appeared to have been temporarily charged with refrigerant rather than repaired. I also discovered the vehicle was not equipped with Apple CarPlay as represented and had to pay $300 after purchase to have it enabled. I contacted the dealership three times, including within 8 days of purchase, requesting assistance. Unfortunately, no help or diagnosis was provided. This experience was disappointing given how soon these issues arose after purchase. More

Sales, finance, and service took care of all my needs. Highly recommended, they have earned my business for life Highly recommended, they have earned my business for life More

I came in to the lot and Jackson was there waiting and sold me this truck was a great sales man and we had some good conversations sold me this truck was a great sales man and we had some good conversations More

Only issue I had was the dealership included more than the GAP insurance I was comfortable paying for. I did submit a warranty removal form. Waiting to hear back on it. the GAP insurance I was comfortable paying for. I did submit a warranty removal form. Waiting to hear back on it. More

Robert was extremely helpful and knowledgeable. He took the time to set up apps and showed us how to use them. 1st time. I will go to Jim Norton from now on. He took the time to set up apps and showed us how to use them. 1st time. I will go to Jim Norton from now on. More

Robert Blocker was very professional, extremely personable and informative. I purchased this car out of state. He answered questions timely and made purchase seamless while offering competitive pri personable and informative. I purchased this car out of state. He answered questions timely and made purchase seamless while offering competitive price. More

Robert worked our daughter, as they test drove RAV 4 and Highlanders. We really wanted the blind spot on the car. He looked up the years we should be looking for. He kept in touch with us as we were wait Highlanders. We really wanted the blind spot on the car. He looked up the years we should be looking for. He kept in touch with us as we were waiting. The on Halloween, the 3 of us went and saw Robert. Needless to say, she and her dad decided on a new RAV 4, it fit her back really nice. Then husband kept looking at the Highlanders, then on 11/11 the had a pretty red hybrid, we were waiting for the blue one. Test drove the car, drove to the one daughters house, she liked it. (we were waiting till January to buy a car). we did purchase the Highlander. Robert backed up the Avalon to the Highlander and transferred all my scrapbooking stuff in the back of the car! and there was still room for other stuff. Husband really likes the way it drive and is excited about the movie camera! He is reading the manual to make sure we know how to work everthing. Will See Robert again when other daughter needs to replace her car. Also we having dealing with Jim Norton since 1996! More

Things went pretty well. Bought a Toyota Corolla from Jackson. He is patient and easy to work with. It is still a long process, which is difficult with kids. I came with appr Bought a Toyota Corolla from Jackson. He is patient and easy to work with. It is still a long process, which is difficult with kids. I came with approved funding and was still there 3 hours. I did like the overall vibe and there’s a nice waterfall in side the new dealership. More