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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,111 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,111 reviews

November 28, 2018

Their motto “We work for you” felt true This dealership actually made the car buying process enjoyable! I’ve been to several different places, including another Toyota dealership, but none h More

by VictoriaB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Lawrence
Nov 29, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share with us, Victoria! The goal of the Jim Norton Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 28, 2018

Great experience!! In less than 24 hours I have the car that I wanted and it was an absolute joy working with Adam Buckmaster - in the business office!! He got me a real More

by Cheapchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mincer, Adam Buckmaster
Nov 29, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Adam and Brad were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 27, 2018

Excellent service! Excellent inventory! Excellent place to b Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Bran More

by Codyrosenquist87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tipton
Dec 04, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this fantastic review! It's great to hear that Wilford was able to find you the perfect vehicle! I will gladly share your compliments with Wilford, Brandon, and the team. We truly appreciate your recommendation and we look forward to helping you again in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 23, 2018

4–wheelin Brad Mincer was awesome. 11/21 was my 2nd test drive for my Highlander. Was also considering Mazda CX-9 . The Highlander was a better vehicle and a be More

by Peel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Marie Bowers
Nov 29, 2018 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Peel. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brad was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 23, 2018

Excellent Everyone was so nice. They took everything we wanted into consideration and found us exactly what we wanted. They went above and beyond for us. And ev More

by Tfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Jake Newell
Nov 29, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 21, 2018

Review of dealership/Jim Norton Very good overall experience. Great sales associate, very good manager and finance rep. However, I did not have a Monte Blanc pen in the box in my glo More

by Frank F.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

We really appreciate your feedback, Frank. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 21, 2018

Great Customer Service We traveled over 4 hours to visit Jim Norton Toyota in Tulsa. They had the vehicle we were looking for and a great price. They had Dalton gave excepti More

by thelalickersks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Krenz, Derrick Lawrence
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review and for traveling to Jim Norton Toyota from quite a distance, we appreciate your business. We will share your feedback with Dalton. Thank you again for your kind words and please feel free to reach out if you have any questions. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 20, 2018

Andy Currey My sister and I were both buying cars. We were disappointed in the financial service process as handled by Derrick. On the day I arrived to pick up my More

by zoomzoom
Recommend Dealer
Yes
Employees Worked With
Andy Currey
Dec 04, 2018 -

Jim Norton Toyota Tulsa responded

Andy, thank you so much for taking the time to write this incredible review! Our entire team works hard to demonstrate our commitment to customer care. I will gladly share your compliments with Andy and the team. Let us know if we can help with anything else in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 20, 2018

Exceptional My third car purchase within five years. I know where the best service, product, and follow-up car care is. It’s Jim Norton’s. Wouldn’t be a returning More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dumas, Andy Currey
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Hi BJ! Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 20, 2018

Really good Dalton did a xxxx of a job This is a great place to go especially if you are a first time buyer Troy and Doltoj did a great job of making my experience great! More

by Terrell johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Krenz
Nov 22, 2018 -

Jim Norton Toyota Tulsa responded

Hello Terrell! Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Troy and Doltoj. Please let us know if we can do anything further to help. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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