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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

February 28, 2019

Satisfied Raz Flores did a great job helping us find our new vehicle. He went above and beyond, to make our new purchase a pleasant one. More

by New Car Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raziel Flores, Derrick Lawrence
Mar 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 28, 2019

Excellence from First Contact From the first contact I made until I drove my new vehicle home, the experience was professional, courteous, and everyone made me feel at ease. More

by TerriL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connelly, Luis Flores, Grant Geer
Mar 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Terri! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 24, 2019

completely satisfked. I was assisted by Robert Blocker and Marie Bowers in my purchase of a new RAV4 , I had been waiting to see the 2019 models. Roubert was so helpful a More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Bowers
Feb 25, 2019 -

Jim Norton Toyota Tulsa responded

Vic, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 13, 2019

brand new 2019 rav4 Shelli Sentel and David Dumas were amazing. It was a difficult decision as the new Rav4's were not in yet and hard to picture what they were actually More

by happyintulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Shellie Sentel
Feb 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Shelli and David went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 09, 2019

Love our new Hilander! Don Ward was an excellent salesperson! We were shopping around the first time we met him and he did not pressure us at all. He was very informative a More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Elledge
Feb 10, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 09, 2019

My new sky I love this car and Todd was so helpful with this purchase! I would buy from the Jim Norton Toyota dealership again. I had great experience with this More

by gwenhuffman09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Marie Bowers
Feb 10, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Gwen! We're glad to have Todd on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 08, 2019

Excellence is the standard The entire staff at the Jim Norton Toyota dealership was on point. They were very kind and experts in every area. They walked me through the entire pr More

by Emoye2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hembree, Adam Buckmaster
Feb 10, 2019 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 06, 2019

Great experience! Dr Todd was literally the best! Start to finish it was a smooth, educational & fun experience! I would recommend anyone to go see him if they are in t More

by KNTudor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Roger Hensley
Feb 07, 2019 -

Jim Norton Toyota Tulsa responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 04, 2019

Amazing Salesman, Okay Business Manager Tyler Conley was amazing! Listened to what we wanted and helped us through the buying process. When we walked in, we were tired and ready to give up More

by Archimedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Tyler Conley
Feb 05, 2019 -

Jim Norton Toyota Tulsa responded

Thanks so much for taking the time to share your experience. We are extremely happy you enjoyed working with Tyler Conley and have shared this with him and his manager. We have also shared this with our Finance team so they can address your concerns. We look forward to assisting you in the future. And congrats on the new wheels! - Laura Morse, ecommerce Manager, Jim Norton Toyota

January 31, 2019

Incredible experience with Jim Norton Toyota! I had the most wonderful car buying experience ever! Todd, Marie, and Shannon were all so amazing in making my car purchase so easy and effortless. Un More

by Angelene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Marie Bowers, Shannon Ashford
Feb 03, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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