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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,449 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,449 reviews

January 30, 2026

I was. Rey pleased with how pleasant the experience was and how friendly those that we interacted with were More

by devaughnlrucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Hancock
Jan 30, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience with us at Jim Norton Toyota and that our team made a positive impression. We appreciate your kind words and look forward to welcoming you back again soon! Sincerely, Courtney, Jim Norton Auto Group

January 29, 2026

This is the 4th car I’ve bought from them. Obviously satisfied customer. Another resin is their service dept. More

by Vickymjones0389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom - on-line purchase
Jan 29, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We truly appreciate your loyalty, and we're thrilled to hear that you've had such great experiences at Jim Norton Toyota. Our service department takes pride in providing excellent care, and it’s fantastic to know you are satisfied with our team. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 25, 2026

Thomas is the best/great salesman. It was a difficult time for me as my husband had passed away earlier in the year and I had not bought a car from Toyota in over 20 years. He is so he More

by klaureano9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert 'Trey' Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Sunagoowie
Jan 26, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your heartfelt review! We're so glad to hear about your positive experience with Thomas at Jim Norton Toyota. It's wonderful to know that he could assist you during such a difficult time and that you feel comfortable coming to us for help. We truly appreciate your recommendations and look forward to serving you again in the future! If you have any more questions or need assistance, don’t hesitate to reach out. Sincerely, Courtney, Jim Norton Auto Group

January 07, 2026

Robert was so helpful in my purchase of my new RAV4. He was patient and informative in all things RAV4. It was probably the best training on the functionality of a new car that I have had. The whole te More

by Suldawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Reimbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Robert provided such helpful and informative assistance during your purchase of your new RAV4. It's great to know that you found the training on the functionality of your vehicle to be the best you've experienced. We appreciate your kind words about our team at Jim Norton Toyota and look forward to welcoming you back in the future! Enjoy your RAV4! Sincerely, Courtney, Jim Norton Auto Group

January 06, 2026

Very quick and easy process buying my first car highly recommend to anyone doing the same. More

by jacob12miner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fang 'Flora' Zhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words, Jacob! We're thrilled to hear that you found the process of buying your first car at Jim Norton Toyota quick and easy. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

December 31, 2025

Robert Blocker is awesome! He was patient, thorough and willing go the extra mile to make sure the customer is satisfied. More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Robert at Jim Norton Toyota. We take pride in our team's dedication to customer satisfaction, and it's great to know that Robert went above and beyond for you. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

December 28, 2025

Service was good but I was over charged for my vehicle. When I checked out other dealerships I noticed that you charged me platinum price for a limited vehicle, for this reason I will have to go somewhere More

by Machelle.macfadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fang 'Flora' Zhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Jim Norton Toyota Tulsa responded

Our customer’s feedback is very valuable, and we are glad you shared these concerns.They are currently being evaluated by our management team.Kindly reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com bat your earliest convenience. Sincerely, Courtney, Jim Norton Auto Group

December 18, 2025

I purchased a used vehicle from Jim Norton Toyota and was informed that the A/C system was functioning and that the vehicle was equipped with Apple CarPlay. Shortly after purchase, the A/C stopped functio More

by Vincent
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jackson Hancock, Thomas Sunagoowie
Dec 18, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your concerns. We have shared these comments with our management team for review. In the meantime, please feel free to reach out to Seth Pinkerton, Pre-owned Sales Director, at 918-317-7231 or seth_pinkerton@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

December 16, 2025

Sales, finance, and service took care of all my needs. Highly recommended, they have earned my business for life More

by Hsln02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Hancock
Dec 17, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! I'm glad that our sales, finance, and service teams at Jim Norton Toyota were able to take care of all your needs. Your recommendation means a lot to us, and we look forward to serving you for years to come! Sincerely, Courtney, Jim Norton Auto Group

December 06, 2025

I came in to the lot and Jackson was there waiting and sold me this truck was a great sales man and we had some good conversations More

by Heaththramer32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Thorp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Hancock
Dec 08, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Jackson provided you with a great experience while helping you find your truck. It's always our goal at Jim Norton Toyota to ensure our customers feel valued and well taken care of. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group