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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,209 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,209 reviews

May 16, 2018

They were awesome! I really enjoyed buying here. My salesman was really nice and genuinely cared about me getting what I needed and not just what they wanted to give. I More

by Charlaylay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch McCurdy, Jeremy Swigart, Andy Currey
May 16, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Jim Norton Toyota. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 07, 2018

Mitch was great! From beginning to end Mitch was helpful and on top of things! Never felt like I was being hussled into a sale and was super awesome post sale. More

by Labazro
Recommend Dealer
Yes
Employees Worked With
Mitch McCurdy
May 07, 2018 -

Jim Norton Toyota Tulsa responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 04, 2018

Great service all around Wonderful service from Brad and Marie. Awesome experience! Would highly recommend to another customer looking to buy a new car without a high pressur More

by ToniL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Marie Bowers
May 06, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 02, 2018

Great experience Car buying, always fun. Yeah right. But when you get the right car, by the right people, at the right place, it can be fun. My salesman, Todd, was a d More

by Brono23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Grant Geer
May 03, 2018 -

Jim Norton Toyota Tulsa responded

We love hearing about customers who have a great experience at Jim Norton Toyota and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 01, 2018

Great Dealership Great service! Bought all my vehicles from there. All around, excellent. Wouldn’t buy a car anywhere else! Comfortable seating area and cafe. Friendly More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
May 02, 2018 -

Jim Norton Toyota Tulsa responded

Tracy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 25, 2018

Awesome experience Terry was highly reccomended and he did an awesome job. I would definitely reccomened him for your car needs. He was very nice, patient and honest. We More

by LaurenWest909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Howard, Kyle Krotzer, Jeremy Swigart
Apr 25, 2018 -

Jim Norton Toyota Tulsa responded

Lauren, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 25, 2018

Excellent Experience My buying experience with the dealership and the salesman were very positive. The after purchase contact by my sales representative was very helpful. More

by Allan4132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Adam Buckmaster
Apr 25, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 22, 2018

This is how car buying should be! The folks at Jim Norton provided excellent customer service- from sales to finance, everyone did an amazing job! We were treated with respect and the More

by DebiOgle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Misty, Grant Geer, Adam Buckmaster
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience at Jim Norton Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 21, 2018

David Holmes does Excellent and Outstanding Customer Service Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for u More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Rosalee! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 20, 2018

4Runner Made Easy Brad Mincer and his team made the process enjoyable and easy. We will be back for our next purchase. Test drives were flexible and low pressure. More

by Egtulsa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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