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Jim Norton Toyota Tulsa
Tulsa, OK
3,337 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,337 reviews
Verified Customer
June 03, 2024
The service employees are always friendly, helpful and knowledgeable. My vehicle is usually returned within the time quoted or a little bit before. They keep me advised of what needs to be done on my vehi knowledgeable. My vehicle is usually returned within the time quoted or a little bit before. They keep me advised of what needs to be done on my vehicle. More
by jkabula
Employees Worked With
June 03, 2024
All employees are courteous, friendly and fair to deal with. I have enjoyed my repairs and service time at Jim Norton. with. I have enjoyed my repairs and service time at Jim Norton. More
by dkcoupe44
June 03, 2024
I have been a Jim Norton customer for 10 years. Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine conce Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine concern for resolution of all problems. More
by jamesgarrett30
June 03, 2024
David Holmes has been my service advisor since 2009. He is always kind, courteous and so helpful! I so appreciate him! He is always kind, courteous and so helpful! I so appreciate him! More
by telecc
Employees Worked With
June 03, 2024
I asked to have tire light looked at and they didn’t. I haven’t had time to schedule an appointment. I’m a very busy person and I asked for this to be taken care of when I came in but someone dropped th I haven’t had time to schedule an appointment. I’m a very busy person and I asked for this to be taken care of when I came in but someone dropped the ball. I live in Berryhill and I have to schedule my time so I can come to south Tulsa. That is why I am upset that it wasn’t looked at. I told two people the problem. It only Comes on when the temperature is below 70. I told the lady I checked in with and she said the colder temps shouldn’t do that. This is very frustrating and every time I get into the car and see the light I’m mad. More
by livinit2day
Employees Worked With
I don’t remember who helped me
June 03, 2024
They are always helpful and efficient. Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least t Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least they could come out & tell me when the service is complete. Overall, it wasn't a big deal. I only waited an extra 20 minutes. But that might be too much for someone who feels they are "important." More
by johnclark4ou
Employees Worked With
Auston Foster
June 03, 2024
I only had dealings with Kade and Brian. Brian was very helpful throughout the entire process. I will recommend him to my friends and family. My wife and I also decided when we get her next Brian was very helpful throughout the entire process. I will recommend him to my friends and family. My wife and I also decided when we get her next vehicle it will be from Brian at Jim Norton. Kade was also very helpful with getting us the lowest rate possible. More
by MCMURRELL0
