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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,097 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,097 reviews

August 05, 2017

Awesome Very friendly all around I even had my son by his very first car today thanks for all the help from everyone very amazing experience will definitely b More

by Melissa Beaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Reed, Angela Hobbs
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your son with a pleasant time purchasing a new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 05, 2017

Excellent experience all around Much credit to JNToyota for our experience today. Extremely impressed by salesman Derrick Lawrence. So respectful, so polite, so very helpful. We had More

by Clint9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Derrick was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 04, 2017

Professional and thorough ! Grant Aumua was our greatest asset! We told him what we were looking for and he delivered! He was not in any way pushy! He helped in trading in our c More

by Davenport's 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Jeremy Swigart, Grant "KIWI" Aumua
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Grant is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist and we couldn't be happier that you enjoyed your time with us. Thank you for taking the time to notice those efforts and leaving us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 03, 2017

Excellent first time buying experience This was an excellent experience. They quickly responded by email and text to any questions I had. When we came into The dealership for our appointme More

by Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed, Grant "KIWI" Aumua
Aug 04, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Grant. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 01, 2017

Great place. Dealerships are so stressful sometimes. Grant Geer took great care of me & made sure to get me a good deal on my RAV4! Brian in finance was so awesome More

by Gcrosslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Grant Geer
Aug 02, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review and congratulations on your new car! I am so pleased that Grant and Brian were able to provide you with such exceptional service. Enjoy your new Toyota RAV4! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 01, 2017

Another great experience at Jim Norton! This is my second Rav4 Limited purchase at Jim Norton. They also serviced my previous Rav4. My service appointments were always easy, thorough and f More

by Susan Faulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Massey, Kyle Krotzer, Brad Mincer
Aug 02, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review and congratulations on your new Toyota RAV4 Limited! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 30, 2017

Great experience! Angela was highly responsive, courteous, and very professional. The dealership was also super clean and comfortable while we waited. We had a great ex More

by Jossaraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Hobbs
Aug 02, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! I'm so happy to hear that you have enjoyed your visit here at our dealership! Angela is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 29, 2017

It's feels like family Service really is there #1 priority. They make buying a vehicle easy. Great salesman David, great finance guy Shane. Our 2nd purchase here and we wi More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Reed, David Dumas
Aug 02, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for providing us with feedback regarding your recent visit, Cooper! Our team works hard to keep our customers coming back to Jim Norton Toyota and it’s great to hear of your continued business. David and Shane are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 27, 2017

The Jim Norton staff and sales went beyond helping us The Jim Norton team went beyond helping us get into a new vehicle. No pressure attitude goes along way with most customers and this is the place. I fo More

by Vick,k123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle
Jul 28, 2017 -

Jim Norton Toyota Tulsa responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Jim Norton Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 27, 2017

Grateful for Grant! Grant was amazing! He answered any and all questions I had and even my incredibly shy toddler warmed up to him! He made for a pleasant and stress-free More

by deefaith1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua
Jul 28, 2017 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! I’m very pleased that Grant could make your visit pleasant and stress-free, and we believe that's how every car buying experience should be. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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