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Jim Norton Toyota Tulsa
Tulsa, OK
3,338 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,338 reviews
June 03, 2024
David Holmes has been my service advisor since 2009. He is always kind, courteous and so helpful! I so appreciate him! He is always kind, courteous and so helpful! I so appreciate him! More
by telecc
Verified CustomerEmployees Worked With
June 03, 2024
Very timely. Good communication. Good value. I was pleasantly served and I will definitely return. Good communication. Good value. I was pleasantly served and I will definitely return. More
by DAWNPEGIS
Employees Worked With
June 03, 2024
Professional and courteous staff. Clean facilities. Bring back the cookies and muffins. Make the car wash standard with servicing.. Clean facilities. Bring back the cookies and muffins. Make the car wash standard with servicing.. More
by ukstout
June 03, 2024
Great job to my service team representing your company have a wonderful day and thanks again have a wonderful day and thanks again More
by kwfields12
Employees Worked With
June 03, 2024
I have only encountered 3 of the service department people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take ti people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take time to listen, communication of what is happening as they look over car is great, and you are in control of what they service today or defer until a future date. One thing to note is that I had a cabin filter suggested to replace at the 10k interval. I received the recommendation via text while waiting in the lobby. I approved and regretted it after checking out. My regret came when I took the time to ask how did that get to the point of needing replaced so early? It's important to know I drive only on city roads and my exposure to dust and other particles is limited to paved road driving, and not living or driving through active road construction zones either. The regret was when I was advised it was just a suggestion, not to the point of being needed. Not a failure on their part for a suggestion, I just advise that people having maintenance performed to educate yourselves on what you are reading via the text info, as there are degrees of need that go along with the service being mentioned. More
by Olympic12
June 03, 2024
We received excellent service from the first time I sent an email salesman Buzz was awesome He responded to our needs and requests Happy to get our new four runner without any problems. It was prepared an email salesman Buzz was awesome He responded to our needs and requests Happy to get our new four runner without any problems. It was prepared and ready when we arrived to test drive and purchase it We were treated very well More
by NOWENS82
June 01, 2024
They did what I was there to have service on my vehicle. Thank you, again. Thank you, again. More
by sdspears53
Employees Worked With
May 31, 2024
Had to rent. truck for $52, was not told what time vehicle ready next day truck for $52, was not told what time vehicle ready next day More
by emilywarner
Employees Worked With
May 31, 2024
Isaac was terrific, it was a quick process and I’m thankful for such a knowledgeable salesperson. thankful for such a knowledgeable salesperson. More
by Bobby Brown
