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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,212 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,212 reviews

September 07, 2017

Derrick Lawrence My sister and I went to look for a used car ar Jim norton Toyota a few weeks ago. We did not end up buying, but Had a great experience with Derrick. W More

by Taylorhurd15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence
Sep 08, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this great review! I am so pleased that Derrick was able to provide you with such exceptional service. We look froward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 05, 2017

Excellent experience buying an older used car. Joe was very knowledgeable, and friendly. The whole experience was easy. Joe helped me return the rent car. Really went the extra mile. Would recom More

by Mayde3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Joe Krautheim
Sep 07, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm glad to hear that Joe was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 04, 2017

Easy process Three time buyer at This dealership Great staff and exceptional service. Staff take the time to answer all questions. Don't want to go anywhere else More

by Nothanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Daniel Tanner
Sep 05, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Jim Norton Toyota and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 03, 2017

Know their stuff My situation was a little different and a little messy, but they made it happen and got it done. I am now a proud owner of a brand new 4Runner and LOV More

by cmwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Daniel Tanner
Sep 04, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback and congratulations on your new car! At Jim Norton Toyota, we always strive to meet the needs of our customers no matter the situation. I will be sure to share your your feedback with Dan. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 03, 2017

Joe( salesman) Joe was excellent and helped me trade the car I recently traded for which was a Highlander and was able to get me into an Edge that I truly love!!!! T More

by Lisa Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Bond, Joe Krautheim
Sep 04, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Edge, Lisa! Thank you for taking the time to provide this feedback. I'm glad to hear that Joe and Robert were able to provide you with such exceptional service. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 01, 2017

Excellent Jim norton Toyota is a great dealership. The staff is always so helpful and nice. Our salesman Friday has been the best salesman and I will continue t More

by Shritanj88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Wilford's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 29, 2017

We love our new Toyota! Really happy with our new Highlander. We were pleasantly surprised to see exactly what we wanted when we first walked in the door and really happy to More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Krotzer, Derrick Lawrence
Aug 30, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Toyota Highlander! Thank you so much for giving us the opportunity to earn your business. Please let us know if we can do anything further to help. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 29, 2017

Great experience Our buying experience could not have been better! Grant (our salesperson) was the nicest, most respectful person through the whole purchase. He took t More

by Taco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Matthew Mitchell
Aug 30, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this review. I am very happy to hear that Grant and Matt could help get you set up with the perfect new truck. If there is anything more that we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 26, 2017

Totally Toyota I was blessed when I walked in the door. Kassandra Pestel &Kord Padilla went the extra mile to make me feel like I was somebody and got the job done & More

by CrystalJuby 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Kasandra Pestel
Aug 29, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I'm so happy to hear that Kassandra and Kord were there to provide you with great service. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 25, 2017

Excellent people to work with Ask for Dereick Lawrence, he was so patient with me and so helpful as I was trying to decide on upgrading from a 2015 to a 2017. Shouen Newsome was a More

by Jeffersont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Shouen Newsome, Derrick Lawrence
Aug 25, 2017 -

Jim Norton Toyota Tulsa responded

I am happy to hear that your time spent with Derrick, Shouen and Brian was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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