Jim Norton Toyota Tulsa

Awesome service by Grant! We received wonderful customer service at Jim Norton Toyota. We were very pleased with the service we received from Grant. He is very knowledgeable an We received wonderful customer service at Jim Norton Toyota. We were very pleased with the service we received from Grant. He is very knowledgeable and personable. More

Got the deal I wanted in the end Overall I had a good experience and walked away with close to the deal I went in wanting. Grant was great and worked hard for me. It would have been Overall I had a good experience and walked away with close to the deal I went in wanting. Grant was great and worked hard for me. It would have been a 5 star rating if it weren't for a few things. 1. I was pre-approved for financing and told them over and over that I didn't want them to run my credit until we had a deal that fit my terms. In the end they ran my credit and then when they submitted it was hit again by the creditor I was pre-approved by and told them to submit it to to begin with. 2. I knew exactly what I wanted and what I could afford when I walked in but we still spent at least 2.5 hours trying to make it happen. 3. Even after I thought we had the deal complete I ended up having to put $750 down because the deal we made didn't meet the qualifications of my lender (partly my fault I suppose for not paying attention to the deal offered. But honestly at that point I was just READY TO GO!). 4. Over 3 hours to make a deal happen when I was pre-approved and knew exactly what I could afford. More

Everything I wanted and more! I am a very picky customer with expensive items like a car. I do tons of research, I obsess over details, I have tons of questions. I have to know eve I am a very picky customer with expensive items like a car. I do tons of research, I obsess over details, I have tons of questions. I have to know everything before I make a move. I'm also a firm difficult assertive negotiator on price. I get frustrated easily. I want it my way or I walk away. David Dumas was exceptionally polite and no pressure sales, I was able to let my guard down and still get all my 300 questions answered courteously and correctly! I was extremely pleased with his service. His manager steve Massey, also assisted with my long list of questions. I went to steve masseys office my self to discuss final pricing details. We have always met very close to my numbers. That is why I have purchased 3 toyotas in 10 months brand new from this dealership. On my 2nd purchase , I had high expectations , I insisted that I meet jim norton himself that day. David Dumas made it happen! And jim couldn't have been more polite and friendly and glad to meet me as well! I told him I've been a big fan for years! He even took several pictures with me. All of my experiences have been great with this dealership, and I will be back soon to purchase my 4th vehicle! David Dumas is the best and the dealership is too! I got everything I wanted and more! Thank you jim norton toyota More

Great experience top to bottom Really great experience from top to bottom. Todd was patient, and non pushy. He listened to my requests and had me test driving in no time. Brian brok Really great experience from top to bottom. Todd was patient, and non pushy. He listened to my requests and had me test driving in no time. Brian broke down the financing for me in a respectfully concise manner. He educated me and made sure I knew what to expect through the duration of my loan term. I will return, I will recommend, and I'll be driving safely and stylishly. Thanks JN! More

Everyone was wonderful! Brad and the management were all wonderful to work with and helped me get out of a bad situation with my old car. I highly recommend them. Brad and the management were all wonderful to work with and helped me get out of a bad situation with my old car. I highly recommend them. More

Fabulous service! Perfect, as always! Very fast and friendly, your service department is THE MAIN reason why I have purchased three different cars from Jim Norton Toyo Perfect, as always! Very fast and friendly, your service department is THE MAIN reason why I have purchased three different cars from Jim Norton Toyota.. More

Best experience ever We met Todd Roberts on a rainy day. We were just driving through the lot looking. We found a truck we liked at another dealership, but it wasn't perfe We met Todd Roberts on a rainy day. We were just driving through the lot looking. We found a truck we liked at another dealership, but it wasn't perfect. A few weeks later we found the perfect truck at Jim Norton. Todd worked with us, getting us the best price. Joel got us a great interest rate, and we could not be happier. I would definitely recommend Todd Roberts & Jim Norton Toyota for you next vehicle purchase. More

New Car I was met as I got out of my car, and Andrew introduced himself and ask how he could help me. I told him what I was looking for in a new Rav4, and he I was met as I got out of my car, and Andrew introduced himself and ask how he could help me. I told him what I was looking for in a new Rav4, and he had one brought in for me to look at and drive. I bought right then and there. It was ready for me when he said it would be, and I had a great experience. This is my 4th or 5th Rav4, which I purchased from Jim Norton. When I was ready to drive off in my little beauty, he went over all the bells and whistles for me. A "great guy" More

Great laid back experience. Went in looking for a truck and came out with a great deal on a used Tundra. The customer service was top notch and my wife and I were very comfortabl Went in looking for a truck and came out with a great deal on a used Tundra. The customer service was top notch and my wife and I were very comfortable with our salesman Todd, I would highly recommend him. He was very friendly and did everything to take care of every question and concern we had. More

Great Very friendly.I would recommend to other people. I've bought several vehicles there and so has my family, thank you for the service and staff...we wil Very friendly.I would recommend to other people. I've bought several vehicles there and so has my family, thank you for the service and staff...we will continue to use your service. More