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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,319 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,319 reviews

April 15, 2017

Both Steve and Shawn worst experience ever I've never been so insulted I purchased my vehicle 10 months ago brand new 2016 Toyota RAV $28,000 and was offered a $16,000 trade in value on it with More

by Unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Massey and Shawn ? GSM's
April 15, 2017

Salesman *Kamran Karimi* was a great person to deal with :o) Jim Norton Toyota is a nice place to buy a car, but it can be a long exhausting possess in getting a decent deal, filling paperwork out and listening More

by Hamster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?, Kamran Karimi
Apr 28, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 13, 2017

Great guy Richard was friendly, responsive and made sure all of my needs were taken care of without being pushy. Great to deal with!! I will definitely come bac More

by Blueberry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Apr 14, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Richard. Please let us know if we can ever help you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 10, 2017

Best customer service from a dealership. Zach in service always exceeds my expectations. He really goes out of his way to make sure both of my trucks are taken care of. He knows how much pr More

by Adam B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 11, 2017 -

Jim Norton Toyota Tulsa responded

Your great feedback truly made our day, Adam. We work incredibly hard to exemplify our commitment to customer care and I am glad that Zach was able to show you what we strive to deliver. We look forward to serving you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Personable salesman Jeremy Swigart is a great salesman. He showed interest and concern. He talked, he engaged, showed interest, unlike salesman that I talked to at oth More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Collins, Jeremy Swigart
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this marvelous review, Mike! I am so pleased that Jeremy was able to provide you with such exceptional service. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Gibson Freter Gibson made this the most pleasant auto purchasing experience of my (nearly 6o years) life. He took my internet inquiry and all negotiations took pla More

by Veronica Kave
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Veronica, thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Gibson and Joel were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Excellent Service Dept. The JNT service dept. is quick and efficient. I always wait on my vehicle and am surprised by how quick they get things done and have me on my way. More

by Robert Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the great feedback, Robert! I am pleased that our staff was able to provide you with a quick and efficient service experience. Please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Wilford Friday and the Jim Norton Organization I want to send a BIG "Thank-you" to sales associate "Wilford Friday"! We were looking for a particular vehicle at the Jim Norton dealership and were More

by Murano Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review and for traveling to Jim Norton Toyota from quite a distance to do your business. I am so pleased that Wilford was able to provide you with such exceptional service. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 11, 2017

Great buying experience, would highly recommend!!! I bought a very nice used Jeep Wrangler from Jim Norton Toyota of Tulsa. Was the best buying experience I have had. Very nice sales guys and in financ More

by trdscott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Reed, Josh Evett
Mar 13, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the awesome feedback and congratulations on your new Jeep Wrangler! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 08, 2017

Always get great service at JIm Nortons. Easy in and out. I am always met at my vehicle and shown to service desk. The service lady was very nice and helpful. I love that I have a nice café to wait with fre More

by kaddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but was a lady.
Mar 13, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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