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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,338 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,338 reviews

October 28, 2016

Great! Brett and crew in the service dept are always a pleasure to work with. I wouldn't hesitate to recommend using Jim Norton Toyota for service work in th More

by Eric Winn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Oct 31, 2016 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review, Eric! We really appreciate this feedback and I'll be certain to share your compliments to Brett and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 28, 2016

I would buy from here again. No pressure. Definitely no haggling! All my questions were answered, our sales guy was very knowledgeable and helpful. The finance guy was quick and v More

by TRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Oct 31, 2016 -

Jim Norton Toyota Tulsa responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Jim Norton Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 26, 2016

No pressure buy I had a pleasant experience at Jim Norton. I Walked the car lot looking for the car I wanted without the pressure of a salesman shadowing me. When I w More

by Cefaulkner16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Kenny Owen, DJ Reed
Oct 27, 2016 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review and congratulations on your new Toyota 4Runner! We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Jim Norton Toyota. We will be sure to share your feedback with DJ. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 25, 2016

Very supportive. I owned a '98 Camry. I took it in for repair and it turned out that the repairs were going to be really expensive. Mr. Fry put me in a rental car an More

by Clarice D Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Fry, Adrien Anderson
Oct 26, 2016 -

Jim Norton Toyota Tulsa responded

Clarice, thanks for this marvelous review and congratulations on your new car! We are so pleased that Adrien, Robert and Brett were able to provide you with such exceptional service. Enjoy your new Toyota Corolla! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 16, 2016

Good Sales Consultant Todd was Very Helpful,Friendly,Informative,and Understanding.He made the Purchase of the car Easy,Nice Test Drive,and Helping me with the Purchase of More

by Blue Streak Baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David, Joel Andreasen, Todd Roberts
Oct 17, 2016 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review and congratulations on your new car! We are pleased to hear that Todd did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 08, 2016

Best experience Started the dreaded process to trade in and buy a car. Met with Gibson and explained the issues I was having to deal with such as possible negative eq More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thad Bond
Oct 10, 2016 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Kevin! We appreciate your comments and are happy to hear that Gibson was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. Thank you for your recommendation and we look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

September 23, 2016

Repeat Customer My husband and I pulled up on a Thursday evening wanting to test drive a car we found online at this dealer. We were greeted at our cars when we pulle More

by JHowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauden Bisel, Kyle Collins, Shane Reed
Sep 26, 2016 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership! Our team works hard to keep our customers coming back to Jim Norton Toyota and it’s great to hear of your continued business. Lauden, Kyle and Shane are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicles! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

September 22, 2016

Back for more! Thank you, Jim Norton Toyota! We returned yesterday to buy our second Certified Used Toyota from this dealership. Sales (Dr. Todd) and financing (Nick More

by Osubauers
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones, Todd Roberts
Sep 23, 2016 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Toyota! Thank you for taking the time to write about your experience. It's great to know that Todd and Nick were able to provide you with knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

September 21, 2016

No pressure great service Joe was very helpful and courteous. Best experience buying a car we've had in a while from the sales part to financing. Will definitely be back. More

by Robamy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny in finance, Joe Krautheim
Sep 22, 2016 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Joe was very helpful and courteous during your visit. Thank you again and congratulations on your new car! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

September 19, 2016

Professional, Honest, and Easy to work with This weekend we purchased our 3rd car from Robert and Jim Norton. As always the experience was great! My wife looked at several different options, a More

by JKuzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Andreasen
Sep 20, 2016 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your third car-buying experience at Jim Norton Toyota. Congratulations on your new vehicle! We are so pleased that Robert and Joel were able to provide you with such exceptional service. It's fantastic that we have earned your trust and repeat business. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

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