Jim Norton Toyota Tulsa

Excellent!!! Went in with a vehicle already in mind. Was helped almost immediately. Received exceptional customer service. Aside from a bit of a wait at financing, Went in with a vehicle already in mind. Was helped almost immediately. Received exceptional customer service. Aside from a bit of a wait at financing, which I expected, the experience was great. More

Blessed We had been so mistreated at a dealership earlier that day. We had a vehicle taken away from us simply because the other customer was doing in house f We had been so mistreated at a dealership earlier that day. We had a vehicle taken away from us simply because the other customer was doing in house financing and we were cash customers. We told our story to Todd Roberts when we first showed up to Jim Norton Toyota and promised us we'd be treated with respect and he would find us a great deal. Problem was we had a tight budget. We were shopping for something reliable, newer, a great family car and under $5,000. Not an easy feat. Todd promised to find us a great car. We walked the entire used lot looking at everything he had to offer. He was so patient and informative. He was great with our two children. He was so polite. We are very particular and were not willing to settle. He then told us of a deal that had just been finalized in the new car department. He said an older couple had come in with a great trade. A 2004 Honda CRV with low miles. I quickly looked up the NADA value on my phone while he went to retreave the vehicle. I looked at my wife and said, no way this is in our budget. Not gonna be a nice vehicle if we can afford it. He pulled up in a super sharp, extra clean little SUV. It was my wife's wish list #1! After driving the vehicle we reminded him of our budget. He assured us that it shouldn't be a problem. He didn't even make us negotiate. He went straight to management and told them our offer. Within a few minutes we were the happy new owners of a great vehicle. Better than anything we had seen in the past weeks. We had driven hundreds of miles looking at vehicles. Trying to find the perfect vehicle. I am 100% sure that had we never pulled in to Jim Norton Toyota that evening and walked right up to Todd Roberts we would still be looking. Trying to not settle for some high mileage car. Thank you Todd and thank you Jim Norton Toyota! More

Good Expeerience I have always dreaded purchasing a car, especially a pre-owned car. Think I would rather have surgery than go through this process. However, after v I have always dreaded purchasing a car, especially a pre-owned car. Think I would rather have surgery than go through this process. However, after visiting with Todd Roberts and then purchasing a 2015 Sequoia, I was pleasantly surprised that Todd did not pressure me in any way and listened to me as to what I needed in a used vehicle. I value his knowledge and when I am in the market to purchase another vehicle, I will certainly come to Jim Norton and get with Todd. More

Great Service with honesty & Integrity Treated. me respectfully. I trust them totally. They came thru 110%. They thought of me first and foremost. Friendly, caring, accommodating and lots Treated. me respectfully. I trust them totally. They came thru 110%. They thought of me first and foremost. Friendly, caring, accommodating and lots of fun too. Great place to do business More

Perfect options, perfect atmosphere. I went in thinking all I could afford was a used vehicle. With the sale that was currently going on and the awesome team that worked with us, we left I went in thinking all I could afford was a used vehicle. With the sale that was currently going on and the awesome team that worked with us, we left there with a brand new 2016 Corolla S. I love the car, love the deal and am so pleased. The dealership is just beautiful and accommodating to buyers and those getting their cars serviced. The members we worked with were so incredibly patient as we made our choices and we did not feel any pressure from them, only helpful ideas and incentives to making the right choice for us. In my opinion the Toyota brand cannot be beat and neither can Jim Norton Toyota! Thank you to Robert Blocker for your patience and understanding! Thank you Todd Montgomery for your patience and working out our options! Thank you to Shouen Newsome for helping us pick the best option for us and giving us ideas to make it work! More

Quality + Affordability = Jim Norton Toyota Salesperson Joshua Schneider was a breath of fresh air when it came to buying a car; informative… not pushy. And we worked out a GREAT deal with the h Salesperson Joshua Schneider was a breath of fresh air when it came to buying a car; informative… not pushy. And we worked out a GREAT deal with the help of his manager Thad Bond. Plus Shane Reed in Finance got my interest rate down 4% lower than my own lender and still included GAP coverage. When I pulled off the lot at Jim Norton Used Cars I had a good feeling. They don’t gang up on you, they work as a team to make it happen. I rely on what I hope is honest customer feedback before making major purchases. Thanks Joshua, Thad, and Shane for doing a nice job! More

Salesman adam Adam made my car buying experience very smooth. He was Very helpful, knowledgeable and was not aggressive in just making a sale. I would highly recomm Adam made my car buying experience very smooth. He was Very helpful, knowledgeable and was not aggressive in just making a sale. I would highly recommend him as a salesman to my friends if buying at Jim Norton Tulsa. More

Low pressure and patient Visited last December looking for a pre-owned Toyota Tundra. Everyone from the sales staff, financing department, and management never made us feel ru Visited last December looking for a pre-owned Toyota Tundra. Everyone from the sales staff, financing department, and management never made us feel rushed as we took our time selecting a truck and discussing finance options. More

New car We had an awesome experience buying our 2016 Camry, got a great deal, good trade in and very pleased with Robert blocker and NickJones. Job well done We had an awesome experience buying our 2016 Camry, got a great deal, good trade in and very pleased with Robert blocker and NickJones. Job well done. More

Great overall experience. This was my first car purchase with Jim Norton Toyota - I bought a 2011 Toyota Prius, traded in my 2007 Honda Pilot. I had accompanied a friend throu This was my first car purchase with Jim Norton Toyota - I bought a 2011 Toyota Prius, traded in my 2007 Honda Pilot. I had accompanied a friend through her car buying experience and subsequent service experience over the past 10 years which has been positive. I also have a friend who works in the parts department who steered her and me to good salesmen on both occasions. Todd Roberts was the salesman I worked with and he was great. Genuinely friendly but very focused on making sure I understood the particulars (similarities and differences) of each model I drove. He also made the finance and trade-in conversation comfortable and not at all pushy. I had been in communication with Todd via text, made an appointment the previous weekend and had to cancel at the last minute and later made a new one the following weekend. I got a little leery that they were going to be pushy because I got 3 different phone calls from a manager and someone else checking on the status of my set up with Todd so I went in fearful this meant Todd would end up being pushy but he was not in the least. Aside from that it was a great experience and I love, love, love my new Prius! More