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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,080 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,080 reviews

October 30, 2012

My wife and I came to the dealership on Brandon's recommendation and he delivered. Upon arrival, Brandon had multiple cars scouted and ready for us to test drive, based on our perceived need. After More

by crmiller10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your story Cody!! I'm glad to know that Brandon was able to find a car that met your exact needs!! We hope you are enjoying your Traverse and we thank you so much!

October 30, 2012

My experience at Jim Norton was great. This was the second vehicle that I have purchased from JNT and was the primary reason why I returned this time around. Kevin Metzinger was very helpful and was a More

by pkeim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for the great recommendation!! We sure love hearing from return customers!! It's great to know that we have continued providing you excellent service and a wonderful purchasing experience. Thank you for taking the time to tell us about it!

October 27, 2012

Richard Haase ALWAYS goes above and beyond for us! He has come in on his day off even to work with us when we can come in. More

by Kjarman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase, Richard Haase
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Richard is a great employee, and he will be happy to see this compliment from you. Thank you, and we hope we can continue serving you!

October 25, 2012

I never felt accosted when I came to through the door and everyone was very friendly. My saleslady, Laura Morse was excellent. She's thorough, never pushy, very confident, easy to talk to, funny. She's very More

by pauladerby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike David, Nicholas "Nick" Jones
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for the feedback. What great words for a car dealer: "easy", "seamless", "great", "never pushy", "thorough" ..... It sounds like everyone is doing a wonderful job at providing excellent customer service! Thank you for telling us about your experience!

October 25, 2012

Great experience purchasing a new Tundra with J.C. Hergy! He is knowledgable, friendly, patient and enthusiastic! I would highly recommend him to everyone! There was a large inventory with reasonable pricing More

by mark hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

It's great to hear that JC was able to get you into a new Tundra! I'm happy that our inventory had a broad enough selection that you were able to find the perfect one!! Thanks for choosing Jim Norton Toyota!

October 22, 2012

I purchased a 2011 Camry from Rod in May of 2010, and the experience was very pleasant. At the time of my purchase, Rod told me to look him up when I got my first door ding. Well, two years later, I got ab More

by staffli
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for telling us about your experience!! I love hearing stories of continued customer service after the sale! We pride ourselves on that, and it is great to know that we are achieving it!! I'm happy that Rod got your scratch taken care of! We hope to see you again soon (but hopefully without the scratch!)

October 21, 2012

Joshua was great. He listens well and took me too the Truck I was looking for first and I bought it within an hour or two. More

by Darin Guyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy to hear that you were able to find the exact truck you wanted. I'm glad that Josh took great care of you, and that you had a quick and excellent experience!

October 20, 2012

Thomas Hector is the go to guy if you're looking for a Tacoma. He knows so much about them. Tom Wood was easy to work with. He made sure I was taken care of on the finance and excellent warranties. This d More

by denny.hendrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for telling us about your experience!! I'm glad both Thomas and Tom took great care of you. We sure hope you are enjoying your new Tacoma!!

October 19, 2012

These guys are top notch. Not a single time did I ever feel like they weren't doing their absolute best to get the car that I felt like I deserved. Blake did a fantastic job with being aware of my needs a More

by dogwar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

"Top notch" is a GREAT compliment! Thank you so much!! Zach and Blake will be happy to hear it!! We are so glad that you are enjoying your new car and we were able to meet all of your needs! Thank you for your business!

October 18, 2012

My wife and I have worked with Thomas Hector twice in the past year on purchases. First we came in September of 2011 looking at a new Toyota Highlander. We were looking for our first brand new vehicle, and w More

by redbaronsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David
Oct 31, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for the detailed review of your experience!! It has so wonderful that you came to us not only once, but twice!! I'm so happy that our team has provided you with continued excellent service. We hope that you continue to come back to Jim Norton Toyota for all of your future needs!! Thank you!

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