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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
679 Reviews
Call Service Center (918) 215-3786

679 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 17, 2024

The customer service that I receive when I bring my car in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next ti More

by ceramicjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with Jim Norton Toyota! We are delighted to hear that Josh and our service department provided you with top-notch customer service and valuable insights about your vehicle needs. We aim to make every visit efficient and informative, and we are thrilled to know that your vehicle was serviced in a timely manner. We appreciate your feedback and look forward to assisting you with your future service needs. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

The excellent customer service is why I traded my Silverado for my Tundra!! The service department keeps my truck running in excellent condition. Highly recommend Jim Norton! More

by chattam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

Jim Norton Toyota has always provided great service for my 2005 Prius - for almost 19 years! More

by marisp123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty and kind words! We truly appreciate to have been your go-to dealership for nearly 19 years of servicing your 2005 Toyota Prius . We look forward to many more years of providing you with excellent service. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

As usual the service provided by Jim Norton Toyota was outstanding. Everyone I had contact with was helpful and courteous. As a senior citizen I depend on them to keep my car in top-notch condition. More

by barb38
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Barb, for your kind words and loyalty to Jim Norton Toyota! We truly value your trust in us to keep your vehicle in top-notch condition. Our team is always here to assist you with the outstanding service you deserve. We look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

Service Dept. never disappoints . . . even when repair news is not so good. Trust them completelyQ More

by jbavants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auston Foster
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May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for trusting Jim Norton Toyota's Service Department with your vehicle! Our team always strives to deliver reliable service no matter the situation. We appreciate you continually trusting us with your vehicle repair needs and look forward to serving you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 15, 2024

Ive never been disappointed with the top notch service I received. Just great people here! Thanks! More

by james.steyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, James! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 15, 2024

Daniel Rampp was my service contact and he was great! He was professional, knowledgeable and personable. More

by bhightower2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
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May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Daniel was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Sincerely, Courtney, Jim Norton Auto Group

May 15, 2024

Always friendly customer service along with having me in and out of the service department quickly. Been a customer for 4 years and will definitely buy and service my next vehicle there also. More

by LANA.MICHELE.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Lana, for your loyalty and kind words about Jim Norton Toyota! We're thrilled to hear about your positive experiences with our entire team. We appreciate your trust in us and look forward to serving you for years to come. Thank you for being a valued member of the Jim Norton Toyota family! Sincerely, Courtney, Jim Norton Auto Group

May 15, 2024

I have always received great service from everyone . Answers all questions. Employees are Professional and always kind. More

by gramp09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your amazing feedback! We're thrilled to hear about your positive experiences with Jim Norton Toyota. Our team is dedicated to providing excellent service and making sure all your questions are answered. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 15, 2024

Everything done on time and well, good communication w me. everyone courteous and friendly thanks More

by areseemorrison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback about your experience at Jim Norton Toyota! We're glad to hear that everything was completed in a timely manner and that our team provided you with friendly, courteous customer service. We appreciate your kind words and look forward to serving you again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

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